Technical Specialist – SAP Service
1 week ago
Technical Specialist – SAP Service & Asset Manager (SSAM) Technical Specialist in this role will provide end‑to‑end technical support for SAP Service & Asset Manager (SSAM), ensuring seamless integration, configuration, and maintenance of the mobile application within the SAP ecosystem. This role is critical for providing guidance on SSAM business capabilities and enabling field operations, asset management, and service workflows through mobile platforms integrated with SAP S/4HANA and ECC systems. Key Responsibilities Implementation & Configuration Install, configure, and maintain the SAP Service & Asset Manager mobile application across iOS and Windows platforms. Manage integration with SAP ERP and S/4HANA systems using SAP Mobile Services and Business Technology Platform. Configure personas (Maintenance Technician, Field Service Technician, Inventory Clerk) and role‑based access. Technical Support & Troubleshooting Provide Level 2/3 technical support for SSAM, including OData services, backend connectivity, and synchronization issues. Perform root‑cause analysis and resolve performance bottlenecks. Maintain security roles and ensure compliance with enterprise standards. Development & Customization Develop enhancements using SAP Mobile Development Kit (MDK), SAP UI5, and Fiori elements. Implement custom workflows, dynamic forms, and branding for SSAM clients. Integration & Collaboration Integrate SSAM with other SAP modules (Plant Maintenance, Materials Management, HR, Finance). Collaborate with functional teams, business analysts, and external vendors for solution design and deployment. Documentation & Training Prepare technical documentation, operational guides, and configuration manuals. Conduct training sessions for end‑users and junior technical staff. Required Qualifications Minimum 5+ years of SAP technical experience, with at least 2 years focused on SAP EAM and Service & Asset Manager. Strong knowledge of SAP Service & Asset Manager architecture and functionalities. Proficiency in ABAP, SAPUI5, OData services, and SAP Mobile Services. Experience with SAP S/4HANA and ECC integration. Hands‑on experience with SAP iOS SDK, MDK, and mobile app deployment. Familiarity with offline synchronization and persona‑based mobile workflows. Experience with Agile methodologies and CI/CD tools (e.g., GitHub Actions). Strong communication, analytical, and problem‑solving skills. Bachelor’s degree in Computer Science, Information Technology, or related field. SAP related certifications are an asset. Additional Information Every contractor must supply their own Windows 11 laptop and a smartphone to access the organization’s network. Equal Opportunity Statement We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities. We have a dedicated webpage for accommodations: https://raise.jobs/accommodations/ #J-18808-Ljbffr
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Senior SAP SSAM Specialist – Mobile
1 week ago
Burnaby, Canada Raise Full timeA leading technology company in Canada is seeking a Technical Specialist for their SAP Service & Asset Manager. This role will provide end-to-end technical support and ensure smooth integration within the SAP ecosystem. Key responsibilities include implementing and maintaining the mobile application across platforms, offering technical support, and...
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Burnaby, Canada Fortinet Full timeJoin Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Support Specialist to contribute to the success of...
