Cabin Crew Member

Cabin Crew Member - Calgary role at WestJet Employment Type: Full-time RegularCity: Calgary, AB (YYC)Salary Band: Band FAPay rates for unionized roles will be governed by the applicable collective agreementPosting Open Date: 11/26/2025Posting Close Date: 12/10/2025 (Posting closes at 11:59pm MST) Why WestJet Every WestJet journey has the potential to enrich lives; a career with us is no exception.WestJet entered the Canadian airline scene in 1996 and changed the industry for the better, making air travel more affordable for Canadians and now expanding globally.Join us—this is where your career story takes off. What this role is all about At WestJet, the Cabin Crew Member is a safety‑critical role. The role balances delivering a remarkable guest experience while maintaining compliance with our regulated safety standards. Cabin Crew Members are ambassadors—what makes us WestJet. The position ensures guest safety while creating the experience our guests have come to know and love. What you will bring to the team You will ensure the safety, security, and comfort of all guests, enforcing and following standard operating procedures to meet WestJet and Transport Canada regulatory requirements. You are a true customer ambassador. You are a multitasker, comfortable working in a fast‑paced, time‑sensitive environment, with a positive attitude. You understand the importance of safely performing on‑time and bring a proven track record for punctuality and reliability. You are a traveler and are flexible to be away from home up to five (5) nights at a time. A second language is a true asset. Candidates who speak English and one or more of the following are preferred: French, Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Portuguese, Dutch, Hindi, Punjabi, Tagalog. Responsibilities Enforce and follow all Standard Operating Procedures to ensure compliance with WestJet and regulatory standards. Operate safety and emergency equipment such as oxygen systems, aircraft doors, life rafts, evacuation slides, fire extinguishers, galley equipment, communication equipment, and lighting systems. Follow procedures to safely perform on‑time (SPOT). Ensure and uphold exceptional traveler service standards, both inflight and on the ground. Complete service and sales in accordance with WestJet service standards. Anticipate and adhere to travelers’ needs. Effectively manage uncomfortable or challenging situations with the public. Carry oneself with the utmost professionalism and poise while on‑duty or in the public eye. Adhere to uniform and appearance standards as prescribed under company policy. Qualifications & Conditions of Employment Must be able to communicate with an advanced level of written and spoken English. Must be proficient in reading English for training completion. Must have 2‑3 years of customer service experience. Must solve problems and make quick decisions in the interest of safety, crew, or traveler needs. Must be comfortable working in confined spaces. Must be flexible and able to work a varied schedule. Must be 19 years of age or older. Must hold a current valid passport; if not Canadian, a Canadian Permanent Resident card (with all necessary visas) is required. Must be able to reach 204 cm without shoes and lift on the balls of the feet. Must obtain and maintain an Airport Restricted Area Identification Card (requires a 5‑year traceable history, a clear criminal record, and Canadian citizenship or Permanent Resident status). Must be able to travel internationally (United States and beyond) without restrictions. Must lift 50 pounds from floor to waist and 22 pounds overhead. Must successfully complete an initial training program; no absence from training is permitted. Must be ready and willing to work 24 h/7 d/365 y; work any hour of the day and any day of the week or year. Must be available for reserve shifts; must be contactable and able to report within a prescribed period. Must pass a WestJet Post‑Offer Employment Test. All offers are conditional on passing a pre‑employment alcohol and drug screening test per WestJet Alcohol and Drug Policy. The benefits of being a WestJetter WestJet provides a competitive total rewards package. Additional benefits include: A fun and friendly culture with supportive colleagues. Travel privileges for you and your family, effective from your start date. Savings and benefit programs flexible to meet your specific needs. Think we are a fit? Apply now Our Commitment to Diversity and Inclusion: We embrace uniqueness and are dedicated to inclusiveness, equity, and accessibility. If you require accommodation during the selection process, please let our Talent Acquisition team know. We encourage all qualified candidates to apply. We thank all applicants for their interest in WestJet; only those selected will be contacted. For more information about WestJet, please visit WestJet.com #J-18808-Ljbffr