Customer Experience Associate
7 days ago
Position Customer Experience Associate – Yonge & 16th Avenue (Etobicoke, Ontario) Location Etobicoke, Ontario, Canada Hours 15 hours per week Line of Business Personal & Commercial Banking Pay $22.50 – $28.33 CAD per hour (base pay; may vary based on experience and location). Job Description At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long‑lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs, identify opportunities to promote products and services, and refer customers to the appropriate team member or internal bank partner while ensuring a positive customer experience. In This Role, You Will Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics. Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters. Respond and resolve customers' concerns using standard procedures and escalating non‑standard activities, as necessary. Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner. Connect personally with customers to advise them appropriately and clearly on banking solutions and processes. Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development. Assist the team by respecting coworkers, staying dedicated, and keeping everyone up‑to‑date on the status of routine activities. Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence. Job Requirements High School diploma and/or 1+ years of relevant experience. Undergraduate degree or equivalent is an asset. Strong administration, organizational, planning and time‑management skills to work in a fast‑paced environment. Hands‑on knowledge of using MS Office (Word, Excel, Outlook) and internet. A go‑getter who can exercise initiative, be accurate and detail‑oriented to handle several tasks and changing priorities. A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner. Additional Information We are deeply committed to being a leader in customer experience. We offer competitive benefits, training and onboarding programs, career development, and a supportive workplace culture. You may require accommodation; please let us know. Please note that this opportunity is subject to provincial employment regulations. All candidates are considered in accordance with applicable laws. Interview Process We’ll reach out to candidates of interest to schedule an interview and will communicate outcomes via email or phone. #J-18808-Ljbffr
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Toronto, Canada CUSTOMER EXPERIENCE Full timeCode de demande: 374840 Chez Bell, on ne se contente pas de construire des réseaux de calibre mondial, d’élaborer des services novateurs et de créer du contenu pour des médias multiplateformes : on transforme la façon dont les Canadiens communiquent entre eux et avec le reste du monde. Si vous êtes prêt à donner corps à des idées innovatrices...
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Customer Experience Associate
4 days ago
Toronto, Canada Northbridge Financial Corporation Full time**What it's like to be a Northbridge Customer Experience Associate** As our Customer Experience Associate, you’ll play a critical role in the evolution of our Voice of the Customer program by maintaining our customer feedback channels and ensuring the integrity of the data we collect through our customer experience surveys. This includes supporting the...
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Customer Experience Associate
6 days ago
Toronto, Canada TD Securities Full timeJoin to apply for the Customer Experience Associate role at TD Securities . Work Location: Toronto, Ontario, Canada . Hours: 15. Line Of Business: Personal & Commercial Banking . Pay Details: $22.50 - $28.33 CAD . TD is committed to fair and equitable compensation opportunities. Department Overview At TD Canada Trust, we are the frontline of TD Bank. We...
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Customer Experience Associate
7 days ago
Toronto, Canada TD Securities Full timeJoin to apply for the Customer Experience Associate role at TD Securities. Work Location: Toronto, Ontario, Canada. Hours: 15. Line Of Business: Personal & Commercial Banking. Pay Details: $22.50 - $28.33 CAD. TD is committed to fair and equitable compensation opportunities. Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive...
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Customer Experience Associate
2 weeks ago
Toronto, Canada TD Securities Full timeCustomer Experience Associate Work Location: Etobicoke, Ontario, Canada Hours: 15 Line Of Business: Personal & Commercial Banking Pay Details: 22.50 - 28.33 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD....
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Customer Experience Associate
2 weeks ago
Toronto, Canada TD Securities Full timeCustomer Experience Associate Work Location: Etobicoke, Ontario, Canada Hours: 15 Line Of Business: Personal & Commercial Banking Pay Details: 22.50 - 28.33 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD....
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Customer Experience Associate
2 weeks ago
Toronto, Canada TD Securities Full timeCustomer Experience Associate Work Location: Etobicoke, Ontario, Canada Hours: 15 Line Of Business: Personal & Commercial Banking Pay Details: 22.50 - 28.33 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD....
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Customer Experience Associate
4 days ago
Toronto, Canada Northbridge Financial Corporation Full time**What it's like to be a Northbridge Customer Experience Associate** As our Customer Experience Associate, you’ll play a critical role in the evolution of our Voice of the Customer program by maintaining our customer feedback channels and ensuring the integrity of the data we collect through our customer experience surveys. This includes supporting the...
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Customer Experience Associate
1 week ago
Toronto, Canada OFX Full timeCompany Description **Hi.** We’re OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence. At OFX, you’ll have the opportunity to reach beyond...
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Customer Experience Associate
6 days ago
Toronto, Canada TD Full timePosition Customer Experience Associate – Yonge & 16th Avenue (Etobicoke, Ontario) Location Etobicoke, Ontario, Canada Hours 15 hours per week Line of Business Personal & Commercial Banking Pay $22.50 – $28.33 CAD per hour (base pay; may vary based on experience and location). Job Description At TD Canada Trust, we are the frontline of TD Bank. We strive...
