Store Associate

Store Associate Work Location: ACE Liquor Discounter Millwoods 23rd Ave About the Role: We are currently looking for friendly, outgoing, and customer service‑driven individuals to join our team as Sales Associates at our Ace Liquor NAME store in TOWN, AB. The primary purpose is to provide exemplary customer service, understand customer needs, and instill a customer mindset, participate in stocking and merchandising, and ensure the store is stocked and ready to serve customers. Essential Business Functions, Responsibilities and Accountabilities: Customer service driven, friendly, willing to talk to all customers. Effective verbal communication skills. Maintain a professional appearance, demeanor, and attitude at all times. Customer Offering: Deliver exemplary customer service. Greet customers when they enter the store and take customer to product when required. Generate sales by educating, sampling and suggesting products to every customer. Maintain a high level of service and product knowledge by completing all training within required timeline. Assist customer from store and/or offer car service when appropriate. Financial: Complete customer transactions on the POS device, including payment. Ensure all cash handling policies & procedures are adhered to. Ensure all opening & closing procedures are done correctly (when applicable). Complete end of day till reports (when applicable). Ensure safe is locked at all times and deposits are secured (when applicable). Day to Day Operations: Perform all opening and closing procedures (when applicable). Stock shelves and cooler with product. Participate in merchandising and promotional activities. Participate in routine store maintenance and cleaning. Other tasks as assigned. Regulatory Adherence: Ensure that OHS, LP, ProServe/Serving It Right and other regulatory requirements and procedures are implemented and adhered to. Participate in health inspections, audits and required corrective actions. Maintain First‑Aid, LP and OHS Training. Maintain ProServe/Serving It Right and ensure employees maintain ProServe/Serving It Right. Ensure AGLC/BC LRS and other government guidelines are met. Adheres to all SNDL Inc. policies, with a focus on Social Responsibility. Qualifications: Work Experience: Minimum 1-year experience in retail environment. Education: High School Diploma or equivalent. ProServe/Serving It Right Certification*. First‑Aid Certificate is considered an asset. Training in wine/beer/spirits (preferred, not required). Other Skills And Capabilities: Highly self‑motivated. Customer service driven. Effective teamwork skills. Strong sales background. Strong communication skills (written and verbal). Must be able to pass a Background Check. Must have access to reliable transportation. ProServe Certification: At Ace Liquor, we are committed to maintaining the highest standards of professionalism and compliance in our operations. As part of our dedication to responsible service, we require all candidates for positions involving the sale of liquor to hold a valid ProServe Certification. If you do not currently possess a ProServe Certification but are enthusiastic about joining our team, we encourage you to complete the necessary training. ProServe Certification is a legal requirement for individuals involved in the sale of liquor in Alberta. Our Commitment To Diversity & Inclusion: SNDL is an equal opportunity employer. We are committed to building a welcoming, inclusive, diverse, and safe workplace where all of our team members have equal opportunity to succeed. We know this begins with recruitment. To honor our commitment, SNDL encourages applications from individuals of all backgrounds, sexual orientation, gender identity, ancestry, ages and abilities. #J-18808-Ljbffr