Chief Executive Officer

Job Title:Chief Executive Officer (CEO)Reports to:Board of DirectorsSupervisory Responsibilities:Director of Operations, Marketing Specialist, Technical SpecialistWork Location:Burnaby, BC OfficeDate:March 12, 2025

About the Environmental Operators Certification Program (EOCP)

Since its founding in 1966, the Environmental Operators Certification Program (EOCP) has been a pivotal force in water and wastewater management in British Columbia and Yukon. Originating from a small group of dedicated wastewater treatment plant operators, EOCP has expanded to certify over 3,500 operators in various specialties, including Water Treatment, Water Distribution, Wastewater Collection, and more.

Our mission is to safeguard public health and the environment by enhancing the knowledge, skills, and proficiency of operators and facilities involved in the water cycle. We envision a Canada where everyone has access to safe tap water and effective wastewater management, and we are steadfast in making this vision a reality.

EOCP is a charter member of Water Professionals International, which sets and upholds the highest standards in operator certification and facility classification.

Position Summary

The Chief Executive Officer (CEO) is crucial in leading EOCP to achieve its strategic goals and ensuring the organization operates efficiently and effectively. The CEO will drive the organization's vision, oversee the certification programs, build key relationships, promote the industry, ensure financial stability, and inspire a high-performance team. This role demands a dynamic leader with strong financial acumen, and the ability to navigate complex regulatory environments.

Key Responsibilities

• Leadership and Strategic Direction: Uphold and promote the EOCP's vision and mission by leading the development and implementation of the organization's strategic plan, establishing long-term goals and objectives in collaboration with the Board, driving strategic initiatives for growth and innovation, cultivating relationships with key stakeholders, and fostering a culture of high performance and continuous improvement to enhance the organization's impact and sustainability.
• Operational and Financial Management: Ensure the efficient day-to-day operations of EOCP, meeting the expectations of the Board, government, and stakeholders. Ensure and oversee organizational compliance with relevant legislation and regulations, administer the organization's funds according to the approved budget, and monitor monthly cash flow. Develop and implement an annual operational plan that aligns with the EOCP's strategic goals and delegated responsibilities by the Province. Monitor and evaluate the effectiveness of certification programs to maintain high standards and improve quality. Foster effective teamwork between the Board, CEO, and staff. Secure adequate funding and adhere to budget constraints to maintain financial health. Oversee the preparation of financial statements and quarterly updates for the Board. Act in the public's best interest, adhering to the principles of transparency and accountability.
• Stakeholder and Relationship Management: Build and maintain robust relationships with government entities, industry stakeholders, and other certification boards. Act as a liaison with Water Professionals International (WPI) for exam development and manage reciprocity agreements with other provinces. Contribute to the EOCP Operator Digest, ensuring clear and effective communication with all stakeholders. Represent the EOCP at industry events and conferences, enhancing the organization's profile.
• Program Development and Oversight: Oversee the planning, implementation, and evaluation of EOCP's certification and classification programs. Ensure these programs align with the organization's mission and Board's priorities, and continuously improve the Customer Relationship Management (CRM) system to enhance data collection, reporting, and communication.
• Board Collaboration and Support: Assist the Board in developing a clear strategic vision and organizational policies. Prepare and present materials for Board meetings, support the orientation of new Board members and provide regular updates on organizational performance and strategic plan progress.
• Contractor Oversight: Oversee contractors involved in financial audits, new program development, and other organizational initiatives to ensure alignment with EOCP's goals and standards.

Educational Background

A bachelor's degree in a relevant discipline (e.g., public health, environmental science, business administration). An advanced degree or certification in a related field is considered an asset.

Equivalent experience and educational backgrounds will be considered.

Professional Experience

At least 10 years of leadership experience in a related field, preferably within the water/wastewater industry. Experience in public administration is considered an asset. Demonstrated financial acumen with experience in managing budgets and financial plans. A strong understanding of certification processes and industry standards, along with experience in working with boards and ensuring organizational compliance. Project Management certifications through a recognized association (PMP, IAP2) will be considered an asset.

Skills and Competencies:

• Demonstrated ability to inspire and motivate teams, foster collaboration, and drive organizational performance.
• Strong business management acumen and understanding of strategic planning. Ability to set and achieve long-term goals that align with the organization's vision and mission.
• Proven ability to build effective relationships with stakeholders and represent the organization credibly. Excellent communication and interpersonal skills.
• Ability to drive innovation and manage change effectively within the organization. Comfortable with change and ambiguity.
• Strong project management skills, able to guide projects from inception to completion. Ability to multi-task, manage competing priorities and demonstrate excellent time management capabilities.
• Demonstrated financial acumen with experience in managing budgets and financial plans.
• Sound judgment and effective problem-solving skills. A proactive approach to challenges with a positive attitude.
• Knowledge of CRM systems and experience in driving customer management initiatives.
• Proven track record in building and leading high-performance teams, providing mentorship and fostering professional development.
• Understanding of governance principles, risk management, and the ability to implement policies and practices that ensure organizational stability and compliance.

Personal Attributes

• Exhibit integrity and professionalism in all actions and decisions.
• Adapt and excel in a dynamic and changing environment.
• Demonstrate strong problem-solving skills and sound judgment.
• Approach challenges proactively with a positive attitude and commitment to excellence.
• Demonstrate strong networking and public speaking skills.

Compensation

A competitive compensation package will be provided including an attractive base salary of $142,448 – $164,706 and excellent benefits. Further details will be discussed in a personal interview.

Hybrid Work Model

This position allows for a hybrid work model that primarily requires in-office presence while offering flexibility for remote work. The role includes:

• In-Office Requirement (80%): The majority of work will be at our Burnaby office. Regular attendance is crucial to ensure collaboration and engagement with the team and members.
• Flexible Remote Work (20%): The hybrid arrangement allows for a balance between in-office requirements and personal flexibility.
• Travel: Occasional travel may be required for meetings, industry events, or other job-related activities.

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