QA Engineer

Descartes Unites the People and Technology that Move the World The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed. We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 26,000 customers around the globe use our cloud‑based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics‑intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com. We’re growing fast and invite you to join our amazing team. As a QA Engineer, you will be part of a fast‑moving team focused on delivering high‑quality software solutions for logistics, routing, navigation, and safety. These two new roles ensure continuity and stability within a critical part of our team. You will work across manual and automated testing, helping validate new features, improve existing ones, and ensure that our systems perform reliably at scale. Key Responsibilities Design, implement, and execute manual and automated tests for GroundCloud products. Validate software releases to ensure they meet functional requirements and quality standards. Report defects clearly and collaborate with development and product teams to resolve them. Participate in design and specification reviews, contributing QA feedback early in the process. Set up and maintain test environments across relevant platforms. Track quality issues and contribute to defect and compliance documentation. Share application and QA process knowledge with peers to build team capability. Perform basic security and performance checks. Stay current with QA best practices and continuously improve test processes. What We’re Looking For: We value people with sharp thinking, curiosity, a strong work ethic, and a track record of taking ownership and growing through feedback. Integrity, responsibility, and clear communication are key. Keen attention to detail with a passion for delivering high‑quality products. Working knowledge of software testing strategies and the software development life cycle (SDLC). Familiarity with different testing types (e.g., integration, system, regression, UAT). Experience designing effective test cases using test design techniques. Practical experience with test management or defect tracking tools (e.g., Jira, TestRail). Experience testing web applications, APIs, and mobile platforms. Understanding of Agile methodologies and Scrum processes. Strong multi‑tasking and time management abilities. Excellent written and verbal communication skills in English. Analytical thinker able to identify root causes and document steps clearly. Basic programming or scripting ability (e.g., Python, JavaScript, or similar). Ability to use SQL to query databases and verify data as part of tests. Some experience with test automation tools or frameworks (e.g., Selenium, Cypress, Appium, Postman, or similar). Nice to Have: Prior exposure to logistics, routing, or safety software is a plus. Relevant certifications (e.g., ISTQB Foundation Level) are an advantage. Salary Range: Salary Range: $70,000 CAD to $80,000 CAD – Compensation information provided is a good faith estimate for this position only. Factors that may be used to determine your actual salary may include your specific skills as well as the years of experience you have. Similar positions located in different geographic regions will not necessarily receive the same compensation. Join Us As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky‑in‑a‑good way problem solvers. Guided by our values, we nurture a team‑focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work‑life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success. At Descartes, everyone has a voice and the best idea wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory. Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO₂ in 2020 by reducing fuel and paper consumption: https://www.descartes.com/who-we-are/social-responsibility-sustainability/environmental-impact. Join a team that’s committed to working with customers to conserve resources and enhance sustainability. If you feel you have 70% of the qualifications we are looking for, and Descartes sounds like the team and the mission you want to be part of, apply now. We can’t promise it will be a fit, but we do promise to consider your experience. Through COVID‑19, we implemented a virtual hiring process and continue to interview and onboard candidates by video using Microsoft TEAMS. We record interviews and use them strictly for quality assurance, training and general record keeping purposes. Should you have any questions about this process, please connect with our hiring team in advance of scheduled interviews. We value the safety of each member of our community because we know we’re all in this together. We are an Equal Employment employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected status, or any other characteristic protected by federal, provincial, or local law. For more information about our commitment to equal employment opportunity, please review our Code of Business Conduct and Ethics at Descartes.com. Descartes is committed to working with and providing reasonable accommodations to job applicants with disabilities. Applicants in North America with a disability who require a reasonable accommodation for any part of the application or hiring process can email us at hrna@descartes.com. Provide your name and contact information along with the accommodation needed to assist you with the application process. Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case‑by‑case basis. #J-18808-Ljbffr