Business Application Analyst

7 days ago


Toronto, Canada Insight Global Full time

Insight Global is seeking a detail-oriented and proactive Business Applications Analyst to support data-driven transformation initiatives. This role focuses on optimizing business processes, configuring applications. The ideal candidate will work independently on technical tasks and collaborate cross-functionally to deliver scalable solutions. Key Responsibilities Collaborate with stakeholders to gather and refine business requirements. Translate requirements into user stories and acceptance criteria for the Scrum team. Act as a subject matter expert to analyze and optimize business processes related to LMS platforms. Manage escalations from help desks and training coordinators. Coordinate with external vendors and internal tech partners for issue resolution. Support release management and validate data integrity across systems. Create dashboards and reports to support decision-making. Maintain documentation and contribute to risk and control frameworks. Required Skills & Experience 5+ years in a business analyst or applications analyst role. Experience with LMS platforms (Workday Learning, SumTotal, Degreed, etc.). Strong troubleshooting and analytical skills. Familiarity with Agile and Waterfall methodologies. Excellent communication and stakeholder management skills. Ability to work independently and lead initiatives without formal leadership responsibilities. Proactive, self‑starter with a strong sense of ownership. Comfortable navigating ambiguity and technical challenges. Knows when to elevate issues and when to problem‑solve independently. Demonstrates leadership through initiative and accountability. Seniority Level Associate Employment Type Full-time Job Function Analyst Industry Human Resources Services Get notified about new Business Application Analyst jobs in Toronto, Ontario, Canada. #J-18808-Ljbffr



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