Current jobs related to Customer Service Manager - City of Langley - Animal Clinic of La Porte
-
Customer Service Manager
10 hours ago
City of Langley, Canada National Veterinary Associates Full timeCustomer Service Manager — Low-Cost Veterinary Clinic Location: Langley, BC Wage: $19–$22/hour (depending on experience) Schedule: Thursday - Sunday, daytime and evening shifts Reports to: Hospital Manager About Us We’re the Lower Mainland’s preferred spay and neuter clinic — accessible, efficient, and customer-centered. Our mission is to...
-
Customer Financial Services Representative
3 weeks ago
City of Langley, Canada ICONIX Waterworks Full timeAbout the Role - Implement the Company's credit and collection policies for designated accounts by monitoring and maintaining customer accounts within the prescribed credit terms, using proactive risk assessment methods and management of customer project limits - Resolves outstanding accounts receivables issues in a timely manner, ensure adherence to...
-
Customer Service Manager
4 days ago
Langley, Canada Pilotfish Networks Full time**Job Summary** **Core Values** At Pilotfish Networks we aim to BE IT. These are our core values from which everything that we do evolve. - Balance - Expertise - Integrity - Teamwork **Duties** - Supervise and mentor customer service representatives across our Infrastructure Support and Application Development teams, providing guidance and support to...
-
Insurance Customer Service and Sales Langley, BC
3 weeks ago
City of Langley, Canada HMG Careers Full timeInsurance Customer Service and Sales Langley, BC Langley, BC, Canada CA$ 65,000.00 - 300,000.00 (Canadian Dollar) Job Openings Insurance Customer Service and Sales Langley, BC About the job Insurance Customer Service and Sales Langley, BC We are a rapidly growing company actively searching for dedicated and driven individuals from across North Americato join...
-
Customer Service Manager
2 days ago
Langley, Canada E.B. Horsman & Son Full time**About Our Team** E.B. Horsman & Son (EBH) has been in business since 1900. We are strong, nimble and growing! EBH is proud to be a successful Western Canadian electrical distributor with 20+ locations throughout BC, Alberta, and Saskatchewan, and we are consistently recognized as one of Canada's Best Managed companies. We take pride in living by our core...
-
Shift Supervisor
3 weeks ago
City of Langley, Canada Starbucks Full timeA leading coffeehouse chain in Metro Vancouver is seeking a Shift Supervisor who will assist the store manager in store operations and lead the team to provide legendary customer service. The ideal candidate will have customer service experience, effective communication skills, and the ability to direct the work of others. This role requires a commitment to...
-
Customer Service Manager, Service Hub
4 days ago
Langley, Canada Trinity Western University Full time**Position Purpose and Summary** The Service Hub is the first point of contact where students, alumni, faculty, staff, and guests, are equipped with University Services, via phone, in person, or online. You are positioned to manage, support and enhance the front line of the Service Hub by managing the Service team. You will establish resources for an...
-
Food Services Manager
26 minutes ago
City of Langley, Canada Chartwell Master Care LP Full timeThe Food Service Manager is responsible for all aspects of the residence’s food service department. The FSM ensures residents and guests are provided with outstanding service and creative menus that meet and exceed expectations. Assists in maintaining a safe and secure environment for residents, visitors and other staff members. If you: Love seniors who...
-
Food Services Manager
26 minutes ago
City of Langley, Canada Chartwell Full timeThe Food Service Manager is responsible for all aspects of the residence’s food service department. The FSM ensures residents and guests are provided with outstanding service and creative menus that meet and exceed expectations. Assists in maintaining a safe and secure environment for residents, visitors and other staff members. If you: Love seniors who...
-
Experiential Dining Services Manager
26 minutes ago
City of Langley, Canada Chartwell Full timeA leading retirement community provider in Langley, Canada, seeks a Food Service Manager to oversee food services and ensure exceptional dining experiences for residents. The ideal candidate will have previous management and food service experience, strong leadership skills, and a passion for providing quality customer service in a supportive environment....
Customer Service Manager
1 hour ago
Customer Service Manager — Low‑Cost Veterinary Clinic Location: Langley, BC Wage: $19–$22/hour (depending on experience) Schedule: Thursday - Sunday, daytime and evening shifts Reports to: Hospital Manager About Us We’re the Lower Mainland’s preferred spay and neuter clinic — accessible, efficient, and customer‑centered. Our mission is to make quality pet care affordable for everyone while keeping our clinic running like a well‑oiled machine. We’re seeking a Customer Service Manager (CSM) to lead our front‑of‑house experience with warmth, structure, and professionalism. Position Overview The Customer Service Manager ensures smooth, compassionate, and efficient client service — from check‑in to checkout. You’ll lead our reception and client‑care team, handle escalated client concerns, manage daily scheduling flow, and act as the bridge between clients and the medical team. You’re the calm center in a busy clinic — equal parts leader, communicator, and logistics wizard. Key Responsibilities Team Leadership: Oversee front desk and client service staff; coach for consistency and empathy. Lead daily huddles and assign front‑end roles to match appointment flow. Client Experience Management: Greet clients and ensure a positive, efficient, and caring experience. Handle escalations with professionalism and empathy — ensuring both client satisfaction and staff protection. Monitor client feedback and propose service improvements. Operational Flow: Manage daily appointment flow, check‑ins, payments, and follow‑up calls. Liaise with technicians and veterinarians to maintain real‑time awareness of clinic pacing. Implement and uphold front‑desk SOPs, ensuring smooth operations across busy days. Training & Standards: Onboard and train new front‑of‑house team members. Reinforce communication standards, tone, and client‑service consistency. Administrative Support: Assist with inventory counts, reporting, and daily reconciliation. Support in managing client databases, reminders, and scheduling accuracy. Qualifications 2+ years experience in customer service or client relations (retail or clinic setting). 1+ year of team lead or supervisory experience preferred. Comfort working in fast‑paced, high‑volume environments. Excellent communication, conflict‑resolution, and multitasking skills. Passion for pets and empathy for both animals and their people. Why You’ll Love It Here Competitive pay aligned with leadership responsibility ($19–$22/hr). Supportive, no‑drama team that values efficiency and kindness. A chance to shape the client experience in an accessible, community‑based clinic. Opportunity to grow into Clinic Manager or Operations Lead roles. At NVA Canada diversity and inclusion are an important part of our everyday reality. We are committed to fostering an open and inclusive environment where everyone belongs, our people feel comfortable and confident to be themselves and reach their full potential regardless of age, race, national or ethnic origin, gender identity or expression, marital and family status, religion or other belief, culture, sexual orientation, or disability. #J-18808-Ljbffr
