Manager, D365 Optimization

Manager, D365 Optimization & Localization Lead Join to apply for the Manager, D365 Optimization & Localization Lead role at Four Seasons Hotels and Resorts About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights, and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture. About the location: Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and are growing. Central to our employee experience and social impact programming is our commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at our corporate offices and properties worldwide. Key Activities Maintain the statutory requirements register per country and ensure timely updates. Configure Electronic Reporting (ER) formats and external tax engines for compliance. Lead country rollouts and manage vendor oversight for localization deliverables. Govern FDM and compliance controls across regions and ensure audit readiness. Support readiness for new market entry and hotel openings including localization testing. Coordinate with Microsoft for feature rollouts, hotfixes, and localization support. Manage localization backlog and prioritization based on business impact. Lead statutory audits for ERP compliance and ensure documentation traceability. Stakeholder engagement: engage Legal/Tax, Corporate Finance, regional controllers, and local vendors; update governance boards. What You Bring / Key Skills Proven 3–5 years of global experience managing localization projects across 25+ countries, with a strong focus on EMEA and APAC regions. Expertise with D365 localization framework and ER configurations. Experience with external tax engines (Vertex/Avalara) and e‑invoicing networks. Azure‑based integration awareness and ERP architecture understanding. 10+ years ERP experience with global rollouts and statutory localization. Strong vendor management and finance analytics background. Expertise in electronic invoicing mandates across multiple jurisdictions. Familiarity with tax engines and global indirect tax compliance. Bachelor’s degree in Finance, Accounting, Information Systems, or related field (Master’s degree preferred). Microsoft Certification in D365 Finance & Operations (mandatory). FMVA (Financial Modeling & Valuation Analyst) or similar finance analytics certification preferred. Special Skillsets Enterprise FDM alignment and statutory compliance at scale. Localization leadership for new market entry and hotel openings. KPIs and Success Metrics % countries compliant (tax/e‑invoicing/reporting) FDM alignment score Time‑to‑localize new markets Hotel opening readiness Process optimization impact Reduction in compliance‑related incidents Time‑to‑deploy new localization features This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario. Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation. #J-18808-Ljbffr