IT Systems Engineer

2 weeks ago


Ottawa, Canada Messa Full time

Our Mission statement was shaped 20 years ago and has been validated through the many successful client engagements and the partnerships we have forged with our consultants over the years. Although our defined corporate strategy remains flexible to adjust to the marketplace we serve, our focus is on Ottawa’s Telecommunication and Public Sector businesses. Our long lasting relationships with our clients in those sectors have served us well and have been built upon transparency, trust, pro-activity, and a culture of partnership and shared responsibility to successful project outcomes. If you are interested in the opportunity, please send us your most recent CV to Brenda_AT_messa.comJob DescriptionMessa is seeking an IT Systems Engineer that will manage and support the servers and infrastructure (CommVault) used in the data center operations for our Public Sector client and support new projects associated with data center operations.

To provide architecture and 2nd and 3rd level escalation for data center and office server issues. QualificationsEssential Duties and ResponsibilitiesMaintenance of virtualized servers, VMware Horizons VDI environment, storage, Tegile, Microsoft Exchange, SQL, and other application servers. Maintain hardware and software patch levels. Monitor and manage systems used in support of data center operations.

Example: Backup Systems and SolarWinds. Solid working knowledge of VMware Horizons VDISolid working knowledge of SAN technology including Tegile, EqualLogic, iSCSISolid working knowledge of SQL Server (multiple versions)Solid working knowledge of Active DirectorySolid working knowledge of VMware virtualization technologySolid working knowledge of server hardware and software platforms. Solid working knowledge of Exchange 2013 and higherWorking understanding of LAN/ WAN technologiesExcellent written and oral communication skillsDemonstrated documentation skills with VisioExceptional interpersonal skills, with a focus on listening and questioning skillsAble to apply analytical and problem-solving abilitiesExceptional customer service orientationExperience working in a team-oriented, collaborative environmentDesirable Skills:Experience with Enterprise level backup tools (Veeam, CommVault)Experience with cloud-based storage and compute (AWS or Azure)VoIP support (Cisco Unified Contact Center Express)Industry certifications are preferred (MCSE, CCNA, VCP, CISSP, etc.). Communication SkillsAbility to write reports, business correspondence, documentation, Visio diagrams, and procedure manuals.

Ability to effectively present information and respond to questions from groups of managers, clients, and customers. #J-18808-Ljbffr


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