Used Car Manager
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We're looking for an experienced and driven Used Car Manager to lead our pre-owned vehicle department. This is a hands-on leadership role responsible for maximizing inventory turn, profitability, team performance, and customer satisfaction while ensuring operational excellence across every aspect of the used vehicle operation.
Location: London, ON
Role and Responsibilities:
- Appraise all trade-in vehicles and make strategic buy/sell decisions on whether vehicles should be retailed, wholesaled, or sent to auction.
- Source quality inventory through wholesale channels including OpenLane, EBlock, dealer-to-dealer transactions, auctions, and private purchases.
- Manage inventory levels and maintain a maximum inventory days supply of 45 days
- proactively monitor 30-, 60-, and 90-day aging reports.
- Develop and execute a service drive acquisition strategy to purchase vehicles directly from customers and maintain a consistent supply of desirable inventory.
- Set and continuously adjust retail pricing using live market data and pricing tools to remain competitive and maximize profitability.
- Coordinate with the Service and Detail Departments to ensure vehicles are front-line ready within a target turnaround of 1–3 days while controlling reconditioning costs.
- Take ownership of monthly sales volume, front-end gross, back-end gross, gross profit per unit, and total departmental profitability against budget.
- Recruit, coach, motivate, and manage the Used Vehicle Sales Team, including setting individual performance goals and conducting regular sales meetings.
- Ensure every used vehicle is accurately merchandised online with professional photos, compelling descriptions, and competitive pricing across the dealership website, AutoTrader, and other third-party marketplaces.
- Maintain full compliance with OMVIC regulations and Ontario disclosure requirements, including vehicle history disclosures and salesperson registration.
- Prepare and present regular performance reports to Executive Management on inventory aging, inventory turn, sales performance, profitability, and departmental KPIs.
Qualifications and Skills:
- 3–5 years of successful automotive management experience, preferably in used vehicle operations.
- Strong knowledge of vehicle appraisal, wholesale purchasing, market-based pricing, and inventory management.
- Experience with wholesale platforms such as OpenLane and EBlock.
- Proven ability to manage inventory turn while maximizing gross profit.
- Demonstrated leadership experience with a track record of developing and motivating high-performing sales teams.
- Strong understanding of OMVIC regulations and Ontario automotive retail legislation.
- Excellent negotiation, communication, analytical, and organizational skills.
- Experience using inventory management, CRM, and market pricing tools.
- Valid Ontario Driver's Licence with a clean driving record.
So why work for us?
At Peterborough Hyundai, you'll join a dealership that values performance, integrity, and teamwork. We invest in our people by providing the tools, training, and support needed to succeed.
- The 401 Group of Companies is privately owned and 100% Canadian
- 40+ State-of-the-art facilities including a "Google-like" call centre and an 80,000 sq. ft. centralized service "Hub"
- A fun, fast-paced, and high-energy work environment with exciting initiatives and rewarding perks.
- Personalized coaching, mentoring, and training focused on both individual growth and team success.
- Empowering you to grow with meaningful career path planning and advancement opportunities.
- Health & wellness benefit enrollment opportunities
- Employee referral bonus opportunities
- Enjoy exclusive employee pricing on automotive parts and service, along with a special discount at the Blackshop.
- Perkopolis Enrollment
- On-site Parking
The 401 Group of Companies, is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and services. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren't