Remote Customer Service Representative
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Deliver tailored customer solutions remotely for Trail Appliances using patience, professionalism, and strong communication skills. Create positive first impressions with every interaction.
As a Customer Service Representative, you will become customers’ first point of contact for Trail Appliances. You will assist people in person and by phone, coordinate deliveries, process payments, and prepare invoices. The role also requires organized records, adaptable computer skills, and collaboration with sales consultants and departments.
Key Responsibilities:
- Greet and assist customers in person and by phone
- Book deliveries and coordinate schedules around customer needs
- Process payments and type accurate customer invoices
- Maintain organized records and filing systems
- Collaborate with sales consultants to provide optimal solutions
Requirements:
- Full-time availability Monday through Sunday, 10:00am to 6:00pm
- Minimum typing speed of 40 words per minute
- Strong oral and written communication skills
- Ability to learn and adapt to computer systems
- Attention to detail, punctuality, and genuine helpfulness
Use customer service, scheduling, payment processing, and communication skills to support Trail Appliances customers remotely.
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