GUEST EXPERIENCE MANAGER

4 days ago


Vancouver, Canada Beta5 Chocolates Full time

GUEST EXPERIENCE MANAGERCreate a welcoming, detail-driven retail space where every visit feels like a moment of escape.Our chocolate is crafted with precision and design. Our service should feel the same.We’re looking for a Guest Experience Manager who thrives in hospitality, is confident under pressure, and knows how to lead a team with warmth and structure. You’ll be responsible for everything from retail operations and guest experience to team development and daily rhythm.This is a job for someone who sees the art in service — and who brings clarity, composure, and care to every moment.A background in hospitality or boutique retail (2–3 years min.)Leadership that’s confident, calm, and clearOperational sharpness — you know how to schedule, restock, and delegateA guest-first mindset — you love making people feel seen, not just served #J-18808-Ljbffr



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