Casual Residential Support Worker
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Support residents in person with case management and crisis intervention at John Howard Society of Victoria in Victoria, BC. Overnight shifts are scheduled.
As a Casual Support Worker, you will support residents supervised on conditional release in Community Residential Facilities. The work includes documentation, house management, client support, and community engagement. Use relationship-building and a client-centered, strengths-based approach while addressing individual needs through action plans. This position reports to the Manager, Residential Programs.
Key Responsibilities:
- Conduct and document rounds and bed checks during shifts
- Maintain Duty Logbook and online case administration records
- Monitor curfews, conditions, substance misuse, and house rule compliance
- Develop and sustain Resident Action and Service Plans
- Maintain working relationships with community agencies and police
Requirements:
- Minimum two-year certificate in a relevant field
- Experience supporting vulnerable populations and managing case notes
- Professional verbal and written English proficiency
- Criminal Record Check and enhanced security clearance eligibility
- Ability to intervene effectively during crises
Bring empathy, integrity, accurate documentation, and crisis intervention skills to residential support work in Victoria.
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