Senior Tech Support for MiTek Software
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Key Responsibilities
• Develop relationships with complex regional clients
• Act as the main point of contact for technical inquiries
• Deliver on-site and virtual training and support
• Investigate and resolve customer software issues
• Assist with upselling and cross-selling software features
Requirements:
• Associate’s degree in Computer Science or Architecture preferred
• 6+ years with MiTek software suite
• Extensive experience in the component manufacturing sector
• Proficiency in Microsoft SQL required
• Strong problem-solving and mentorship abilities Apply your technical skills and customer service expertise to support MiTek's dedication to excellence.
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