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Retail Store Manager – Full time – Montreal Downtown, QC
2 hours ago
Retail Store Manager – Full Time – St. Catherine's, QC Location: Pointe‑Claire, Quebec, Canada At Swarovski, where innovation meets inspiration, our Store Managers are the ultimate brand advocates, delivering exceptional customer service and an awe‑inspiring experience. We seek a committed Manager to place crystal into customers’ hearts, lead a passionate team, and turn dreams into reality. This role offers a rewarding experience within a diverse, boundary‑pushing team that shares a deep passion for fashion and jewelry. About The Job You are an advocate of our brand. In this role and together with the team, you will: Strive for excellence and go beyond in every customer interaction to deliver an exceptional experience Build a loyal portfolio of existing and new customers Recruit, lead and grow a team with a growth mindset, passion and enthusiasm Exceed personal and team service and sales targets Be the driving force behind new and ongoing service and sales opportunities, directly impacting our growth and success About You You are an experienced Store Manager who has: Worked in a multi‑cultural retail environment with a minimum of 3 years’ experience Experience in luxury, fashion, cosmetics or lifestyle brands Excellent and proven leadership and coaching skills A winning personality that easily establishes trust with customers, teams and stakeholders What We Offer You can expect a range of benefits, including: Employee Assistance Program Volunteering leave Learning and development programs Masters of Light Since 1895 Swarovski creates beautiful crystal‑based products of impeccable quality and craftsmanship that bring joy and celebrate individuality. Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski‑Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries, employing more than 18,000 people. With a long legacy rooted in sustainability, diversity, inclusion and philanthropy, Swarovski stays committed to circular innovation and social impact. Equal Opportunity Employer Swarovski is an equal‑opportunity employer. We celebrate individuality and pride ourselves on creating a workplace where everyone feels involved, respected, valued, connected and heard. All aspects of employment—including hiring, promotion, discipline or discharge—are based on merit, competence, performance and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status or any other status protected under the law in the countries we operate. Seniority level: Not Applicable Employment type: Full‑time Industries: Retail Luxury Goods and Jewelry, Retail #J-18808-Ljbffr
