Customer Success Manager
2 weeks ago
As a Customer Success Manager at Unblocked, you’ll guide customer accounts from onboarding, through upgrades and renewals, making sure they achieve their desired outcomes and get maximum value from our platform.About UnblockedUnblocked is a high-growth, well-funded SaaS company that helps answer questions software development teams have about their applications. This allows them to spend less time in meetings and dealing with interruptions, and more time writing code.We are a small team with a track record of building developer tools that solve real problems. We encourage participation in the entire product-development process, and you will have the opportunity to help define Unblocked and shape its roadmap, implement the solutions that deliver the experience customers love, and get first-hand feedback from the teams who use what we build.About YouCustomer champion at heart, focused on customer goals, pain points, and workflows.2–5 years managing post-sales relationships for a B2B SaaS product, ideally technical.Skilled communicator, capable of clearly presenting complex ideas.Data-driven operator comfortable with usage analytics, health scores, and NPS.Proactive problem-solver and project manager.Growth mindset, eager to learn and experiment.Trusted advisor to both technical teams and C-suite stakeholders.Collaborative teammate working across Sales, Product, and Support.Requirements4+ years in a customer-facing role (Customer Success, Sales, or Product Management).Ambitious, organized, driven individuals who want to advocate for customers.Strong written and verbal communication skills.Highly motivated, results-driven, and comfortable in a fast-paced environment.Culturally, we’re looking for people who are:Driven to get things done: Makers, doers, creators who execute rapidly.Able to play well with others: Collaborative, great listeners, and communicators.Passionate advocates for the end-user: Tireless champions of customer interests.Different: Bring unique skills, elevate teams, inspire others, and continuously learn.Ambitious malcontents: Dissatisfied with the status quo, eager for meaningful tech impact.What’s in it for you?Equity in the company for eligible candidates.Generous medical and dental benefits.Very flexible vacation policy.Your choice of Apple hardware to get started.Personal growth opportunities within diverse projects. #J-18808-Ljbffr
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Customer Success Manager
6 days ago
Vancouver, Canada Woosender Inc Full time**About Woosender**: WooSender is a fast-growing SaaS company founded by 2 marketing experts to combine business sales and communication into a single unified platform. Our sales, communication & automation platform empowers SMEs to launch communication campaigns, automate, increase conversation, and get more sales using AI in a way that nobody else does...
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Manager, Customer Success
2 weeks ago
Vancouver, Canada Absolute Software Full time**Who are you?** Reporting to the Director of Customer Success, as the Manager, Customer Success at Absolute, you are highly organized with excellent interpersonal skills and a passion for technology. You will provide leadership, mentorship and assistance to day-to-day operations. You will be responsible for leading a team of CSMs to drive customer loyalty...
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Manager, Customer Success
6 days ago
Vancouver, Canada Absolute Software Full time**Who are you?** Reporting to the Director of Customer Success, as the Manager, Customer Success at Absolute, you are highly organized with excellent interpersonal skills and a passion for technology. You will provide leadership, mentorship and assistance to day-to-day operations. You will be responsible for leading a team of CSMs to drive customer loyalty...
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Manager, Customer Success
2 weeks ago
Vancouver, Canada Traction Rec Full time**_*_**_ _**_This role can be done remotely from anywhere in Canada*_** We’re looking for a** Manager, Customer Success** to join our team and be part of our next stage of growth. Our Manager, Customer Success works with customers to maximize their return on investment in Traction Rec’s products by providing day to day operational support, guidance on...
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Customer Success Manager
8 hours ago
Vancouver, Canada Fobi AI Full time**About Fobi**: Fobi is a trailblazer in mobile wallet pass marketing, offering a robust, multi-channel platform designed to empower companies in crafting and deploying impactful wallet pass campaigns. These campaigns include ticketing, event access, and promotional activities aimed at augmenting revenue streams such as ticket, merchandise, food, and...
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Customer Success Manager
2 weeks ago
Vancouver, Canada Planview Incorporated Full timeOverview: Planview has one mission: to build the future of connected work, from ideas to impact. As the global leader in work and resource management, Planview helps organizations accelerate the achievement of what matters most, supporting our customers from need to speed, from passion to progress, and from overhead to optimization. We provide the...
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Customer Success Manager
2 weeks ago
Vancouver, Canada School Result Full timeCustomer Success Manager – $76,500–$103,500 CAD | Full-Time Overview Clio is hiring a Customer Success Manager to join its dynamic team in Vancouver, Calgary, or Toronto. This is a full-time hybrid role offering a competitive salary, generous benefits, and the opportunity to make a meaningful impact in the legal tech space. If you're passionate about...
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Customer Success Manager
6 days ago
Vancouver, Canada Ten Thousand Coffees Full timeWe’re Ten Thousand Coffees (10KC) and we unlock opportunity through meaningful connections. 10KC is a talent experience platform for inclusive mentoring, connectivity and skills development that is designed for the new world of work. 200+ organizations use our all-in-one platform to connect, develop and engage their employees. Our clients include Fortune...
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Customer Success Manager
3 weeks ago
Vancouver, Canada Themis Solutions Inc. Full timeSummary: Clio is transforming how lawyers manage their practice, and we’re seeking a Customer Success Manager to join our Customer Success team in Vancouver, Calgary or Toronto. What your team does: Our Customer Success team is hyperfocused on providing an exceptional customer lifecycle experience. We are a dedicated team who enjoy what we do and are...
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Customer Success Manager
2 weeks ago
Vancouver, Canada West X Business Solutions Full time**Company Overview**: We are a leading provider of Xerox products and solutions to customers across British Columbia. We specialize in the sale of Xerox printers, multi function devices, and document management solutions to businesses of all sizes, from small startups to large corporations. We pride ourselves on excellent customer service and are seeking a...