Customer Success Manager
2 weeks ago
As a Customer Success Manager at Unblocked, you’ll guide customer accounts from onboarding, through upgrades and renewals, making sure they achieve their desired outcomes and get maximum value from our platform.About UnblockedUnblocked is a high-growth, well-funded SaaS company that helps answer questions software development teams have about their applications. This allows them to spend less time in meetings and dealing with interruptions, and more time writing code.We are a small team with a track record of building developer tools that solve real problems. We encourage participation in the entire product-development process, and you will have the opportunity to help define Unblocked and shape its roadmap, implement the solutions that deliver the experience customers love, and get first-hand feedback from the teams who use what we build.About YouCustomer champion at heart, focused on customer goals, pain points, and workflows.2–5 years managing post-sales relationships for a B2B SaaS product, ideally technical.Skilled communicator, capable of clearly presenting complex ideas.Data-driven operator comfortable with usage analytics, health scores, and NPS.Proactive problem-solver and project manager.Growth mindset, eager to learn and experiment.Trusted advisor to both technical teams and C-suite stakeholders.Collaborative teammate working across Sales, Product, and Support.Requirements4+ years in a customer-facing role (Customer Success, Sales, or Product Management).Ambitious, organized, driven individuals who want to advocate for customers.Strong written and verbal communication skills.Highly motivated, results-driven, and comfortable in a fast-paced environment.Culturally, we’re looking for people who are:Driven to get things done: Makers, doers, creators who execute rapidly.Able to play well with others: Collaborative, great listeners, and communicators.Passionate advocates for the end-user: Tireless champions of customer interests.Different: Bring unique skills, elevate teams, inspire others, and continuously learn.Ambitious malcontents: Dissatisfied with the status quo, eager for meaningful tech impact.What’s in it for you?Equity in the company for eligible candidates.Generous medical and dental benefits.Very flexible vacation policy.Your choice of Apple hardware to get started.Personal growth opportunities within diverse projects. #J-18808-Ljbffr
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Customer Success Manager
2 weeks ago
Vancouver, Canada School Result Full timeCustomer Success Manager – $76,500–$103,500 CAD | Full-TimeOverviewClio is hiring a Customer Success Manager to join its dynamic team in Vancouver, Calgary, or Toronto. This is a full-time hybrid role offering a competitive salary, generous benefits, and the opportunity to make a meaningful impact in the legal tech space. If you're passionate about...
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Customer Success Manager
1 week ago
Vancouver, Canada Clio Full time-Clio - is more than just a tech company-we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals - while increasing access to justice - . Summary: Clio is transforming how lawyers manage their practice, and we’re seeking a Customer Success Manager to join our Customer Success team in...
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Customer Success Manager
4 days ago
Vancouver, Canada InTime Solutions Full time**About Us** At InTime, we are dedicated to becoming the market leader in SaaS staff scheduling and workforce management software for public safety organizations — including Police, Fire, Corrections, and 911. Our mission is to become essential to our public safety customers, supporting them to be the best they can be so they can best protect their...
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Customer Success Manager
5 days ago
Vancouver, Canada BlueOptima Full timeOverview Company BlueOptima’s vision is to become the global reference for the optimisation of the performance of Software Engineers across all industries. We provide industry-leading objective metrics in software development. We enable large organisations to deliver better software, faster and at lower cost, with technology that pushes the limits of what...
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Customer Success Manager
1 week ago
Vancouver, Canada BlueOptima Full timeOverview Company BlueOptima’s vision is to become the global reference for the optimisation of the performance of Software Engineers across all industries. We provide industry-leading objective metrics in software development. We enable large organisations to deliver better software, faster and at lower cost, with technology that pushes the limits of what...
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Customer Success Manager
2 weeks ago
Vancouver, Canada BlueOptima Full timeCompany Description BlueOptima’s vision is to become the global reference for the optimisation of the performance of Software Engineers across all industries. We provide industry-leading objective metrics in software development. We enable large organisations to deliver better software, faster and at lower cost, with technology that pushes the limits of...
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Customer Success Manager
2 weeks ago
Vancouver, Canada BlueOptima Full timeCompany Description BlueOptima’s vision is to become the global reference for the optimisation of the performance of Software Engineers across all industries. We provide industry-leading objective metrics in software development. We enable large organisations to deliver better software, faster and at lower cost, with technology that pushes the limits of...
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Customer Success Manager
2 weeks ago
Vancouver, Canada BlueOptima Full timeJob DescriptionWe are looking for an enthusiastic, outgoing and internationally-minded Customer Success Manager with an interest in technology, to manage and own your book of business of high value complex accounts, building strong relationships with our strategic enterprise clients and who can excel in a fast-changing organisation. Prior B2B strategic...
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Customer Success Manager
2 weeks ago
Vancouver, British Columbia, Canada BlueOptima Full timeCompany Description BlueOptima's vision is to become the global reference for the optimisation of the performance of Software Engineers across all industries. We provide industry-leading objective metrics in software development. We enable large organisations to deliver better software, faster and at lower cost, with technology that pushes the limits of what...
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Customer Success Manager
2 weeks ago
Vancouver, British Columbia, Canada Salt Full timeCanada Based | Remote | PST PreferableWe are working with a high-growth technology company operating at the intersection of AI, SaaS, and the creator economy. As they enter a pivotal scale phase, they are looking to hire aSenior Customer Success Managerto design, build, and lead a world-class customer success function.This is not a traditional support role....
