Site Leader Sort Center, Worldwide Operations

Operations Manager Sort Center, Worldwide OperationsAt Amazon México, we’re working to be the most customer‑centric company on earth and the Monterrey operation is critical. To get there, we need exceptionally talented and driven people.Our Sort Center operations represent a strategic connectivity to reach our vision. Our Site Leaders are responsible for all safety, budgetary, people development and operations objectives for an entire building. Responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the SC.Key Job ResponsibilitiesOwn and deliver the operational budget for the whole SC, including safety, productivity, financial planning, labor planning, and operational goalsProvide strategic level/long‑term planning (3, 6, 12 months and 3Yr overview)Guide building culture according to leadership principlesSet clear goals and expectations for Operations and Area ManagersMeasure performance, provide feedback, and hold leaders accountableDrive creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the SC to meet and exceed the business planTake proactive steps to ensure that best practices are shared across all departments, shifts and among the networkWork closely with support staff (HR, Finance, Facilities, Safety, IT and other Site Leaders/General Managers) to build and secure support and resources for projects and initiatives, as well as providing needed support and resources for other network initiativesA Day in the LifeYou’ll be based at one of our operational sites. Spending lots of time on site will help you develop your team and collaborate on operational planning. This role has two sides. You’ll manage and motivate a team of leaders. At the same time, you’ll focus on long‑term objectives. This includes creating contingency plans to keep operations running and mitigate against disruptions and driving initiatives that boost quality, safety and productivity. You’ll be a source of accountability and a business‑wide champion of best practice.About the TeamInclusive team cultureAt Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work Life BalanceWe believe striking the right balance between your personal and professional life is critical to life‑long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better‑rounded professional.Basic QualificationsBachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experienceWork a flexible schedule/shift/work area, including weekends, nights, and/or holidays3+ years of employee and performance management experience2+ years of Strong Operations Management Proficient in Data Analysis5+ years Operations Management experience in manufacturing, production, distribution environment or related industrySupervisory responsibility for a minimum of 100 hourly employeesExcel skills requiredEnglish ProficientPreferred Qualifications1+ years of performance metrics, process improvement or lean techniques experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Posted: January 31, 2026 (Updated about 3 hours ago)Posted: December 17, 2025 (Updated about 7 hours ago)Posted: December 11, 2025 (Updated about 16 hours ago)Posted: January 30, 2026 (Updated about 16 hours ago)Posted: January 21, 2026 (Updated about 17 hours ago)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr