Director, Human Resources Operations

This role will support the Director of Human Resources in leading a highly functioning human resources team. Key responsibilities include ensuring all HR policies and practices comply with federal, state and local laws by conducting regular audits and updating policies as needed. The role also involves supporting and implementing training programs to educate employees and managers on legal compliance including anti‑discrimination laws, workplace safety and data privacy regulations. Additionally, the role requires developing and distributing clear, concise and engaging internal communications regarding HR policies, benefits updates and organizational changes. Further responsibilities include partnering with recruiting stakeholders to implement effective recruitment strategies to attract top talent, including job fairs, partnerships with educational institutions and job postings. The Director will lead associate engagement practices aimed at increasing employee engagement and satisfaction such as recognition programs, team‑building activities and AES surveys. The role also provides guidance and support to resolve associate relations matters in a fair and timely manner, advises managers on performance management practices, supports and promotes diversity and inclusion initiatives, establishes Take Care programs and resources to support employee well‑being, and leads a transformational payroll organization to ensure compliance with required pay practices. Education and Experience Required 2-year degree from an accredited university in Business Administration, Human Resources Management or a related major AND 2 years experience in human resources management operations or related professional area. OR a Bachelor’s degree in Business Administration, Human Resources Management or a related major. Preferred Experience in hospitality or contact center industries. Core Work Activities Ensure all HR policies and practices comply with federal, state and local laws by conducting regular audits and updating policies as needed. Support and implement training programs to educate employees and managers on legal compliance including anti‑discrimination laws, workplace safety and data privacy regulations. Develop and distribute clear, concise and engaging internal communications regarding HR policies, benefits updates and organizational changes. Organize and lead town hall meetings to address employee concerns, share company updates and foster open communication between leadership and staff. Partner with recruiting stakeholders and implement effective recruitment strategies to attract top talent, including job fairs, partnerships with educational institutions and job postings. Lead associate engagement practices aimed at increasing employee engagement and satisfaction such as recognition programs, team‑building activities and AES surveys. Provide guidance and support to resolve associate relations matters in a fair and timely manner. Advise and provide guidance to managers on performance management practices, including setting goals, conducting evaluations and providing constructive feedback. Support and promote diversity and inclusion initiatives to create a more inclusive workplace culture. Establish Take Care programs and resources to support employee well‑being, including mental health resources and wellness programs. Lead a transformational payroll organization and ensure compliance with required pay practices. Eligible candidates would be required to live in the following municipalities: Lambton, Chatham‑Kent, Essex, Middlesex, Elgin, Norfolk, Oxford, Perth, Huron or Bruce counties (within a 1.5‑2 hour drive of the Sarnia‑based office for meetings and events as required). Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. We are committed to non‑discrimination on any protected basis such as disability, veteran status or any other basis covered under applicable law. Notification to Applicants: CEC Sarnia takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act 2005, the Accessibility for Manitobans Act and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting (our online application or an interview), please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process. Key Skills: Talent Management, Employee Relations, Succession Planning, Employee Evaluation, Human Resources Management, Workers’ Compensation Law, Benefits Administration, HRIS, Training & Development, Employment & Labor Law, Organization Design, Human Resources. Employment Type: Full‑Time | Vacancy: 1 #J-18808-Ljbffr