Director, Personal Lines

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance‑led financial rewards at a workplace where you can shape the future, win as a team and grow with us. Flexible work arrangements and a hybrid work model Possibility to purchase up to 5 extra days off per year Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life) Pay at Intact is about much more than just salary. Salary Range (but Not Limited To): 138,500 - 169,300 Annual Bonus Target, Based On The Base Salary, With a Potential Payout Of Up To Double The Target (subject To Personal And Company Performance). 20% As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares. Our pension offerings provide flexibility and long‑term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan. Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35‑hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well. About The Role We're looking for a Director, Personal Lines to join our team in the Vancouver office What You’ll Do Here Drive and achieve profitability, growth, productivity and operational goals through the development and execution of the annual strategic plan, including specific underwriting, pricing, service and expense plans Lead, manage, and develop staff by providing ongoing coaching, guidance, and performance feedback and facilitating continuous development and succession planning Be responsible for providing overall communication of and motivating staff to participate in goals, priorities and new directions Collaborate with appropriate business units, develop, design and implement workflow/process improvements to accommodate business strategy and provide direction to regional operations on attaining service goals Provide guidance on business issues, corporate policies and guidelines Determine and/or establish key measures to monitor productivity and technical quality, identify opportunities for improvement and enhance essential business processes Stay informed of regulatory issues and identify impact to our business Be accountable for the overall staffing and leadership of the Personal Lines underwriting teams by determining staffing numbers and levels based on established regional management and corporate guidelines, including managing department budget Liaise with the regional and divisional management team, underwriting managers, corporate underwriting, and claims management on technical and administrative issues What You Bring To The Table Minimum 5 years of relevant management and leadership experience Certified professional designation is a strong asset Live and demonstrate Intact Leadership Success Factors Knowledge of insurance business analysis and quality assurance practices Proven management experience and ability to build, lead and develop teams Proven ability to undertake and manage strategic projects and resources Travel required and ability at managing remote teams. Leadership, ability to motivate and influence different levels of management Strategic vision and ability to explain and execute the vision This job posting will close on Wednesday January 14th, 2026 at 11:59 pm PST. Equal Opportunity Employer We are an equal opportunity employer. At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives. We encourage applications from individuals who are members of equity‑deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today. We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request. If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs. Learn more about our recruitment process and your candidate journey here. Please note that Intact does not provide sponsorship or other support for immigration‑related matters including but not limited to employer‑specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility. If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site. #J-18808-Ljbffr