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Montréal QC, Canada Fuze Logistics Services Inc Full time

Pricing Specialist (Ocean Import/Export) - Montreal Office

Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight globally.

Fuze Logistics Services is seeking a Pricing Specialist to join our team in Montreal. The successful candidate will contribute to and be responsible for supporting the sales and operations teams to ensure client satisfaction. This is an exciting opportunity for a dynamic and customer-oriented candidate, who is looking to become a part of a growing team This role also has the opportunity to evolve into a team lead position.

Job Summary:

  • Negotiate rates by offering strategic logistics solutions, become a key aspect of customer operations;
  • Offer consistently excellent customer service by effectively coordinating customer and carrier requirements, answering all questions and freight forwarding needs by phone or email, and resolving all customer, carrier and loading facility issues in a timely basis;
  • Submit bill of lading instructions to carriers in addition to preparing, processing, verifying for accuracy and dispatching all appropriate export documents;
  • Issue and/or approve invoices for customers and carriers;
  • Update the client proactively with the delivery;
  • Anticipate, address and resolve any issues with delayed or damaged shipment;
  • Update and maintain customer information in the database.

Qualifications:

  • 2 years minimum experience in Ocean Import and Export;
  • Quick, proactive, reliable, accountable and tech savvy;
  • Excellent communication skills in English;
  • Dynamic, good communication and customer service oriented;
  • Good learning, superior organizational and time management skills.

What we Offer:

  • Dynamic Environment;
  • A work environment that fosters an entrepreneurial spirit;
  • Complete healthcare benefits package, as well as other perks

Fuze Logistics Services Inc. is committed to providing equal opportunity for all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristics protected by provincial laws. If you are selected to participate in recruitment, selection and/or assessment process, please advise our Human Resources department of any accommodation(s) needed to ensure your equal participation. Any information collected relating to the accommodation will be addressed confidentially.