Bilingual Document Specialist
5 days ago
Bilingual Document Specialist Dive into a role at Sun Life where your bilingual expertise enhances the precision of Bilingual Document Management for our Group Benefits operations. As a Bilingual Document Specialist you will partner with cross‑functional teams to deliver customer‑ready contracts, handbooks, and other documents while ensuring accuracy, timeliness and regulatory compliance. Responsibilities Process new business and revision documents within established service standards (accuracy & timeliness) Create and modify client documents such as contracts and employee handbooks Respond to inquiries from internal business partners Interpret plan design details and seek clarification to ensure the correct outcome Understand and analyze customer needs to recommend system setup that supports those needs Partner with Service Representatives, Implementation Specialists and Advisors to clarify plan design so that document output is efficient and accurately reflects customer expectations Manage work priorities in a multifunctional environment Investigate and resolve escalated issues or complaints Assess and negotiate target dates to meet customer expectations and demonstrate sensitivity to customer’s business needs Participate in projects as needed Qualifications Bilingual (French & English) required for frequent interactions with internal partners across Canada and worldwide Strong verbal and written communication skills with proven customer service skills Analytical, attention‑to‑detail, self‑starter with effective problem‑resolution skills Negotiation skills with the ability to work toward acceptable outcomes and propose solutions Organized and able to multitask to meet deadlines Ability to work well independently and as part of a team Ability to work under pressure, meet customer needs and adapt to a changing environment Preferred Skills Knowledge of Group Benefits Knowledge of Plan Administration systems and their interdependencies Benefits Hybrid work model allowing choice between office and home based on business and client needs Opportunities for career advancement with strong networking potential Flexible benefits from day one to meet the needs of you and your family Commitment to an inclusive and respectful environment that empowers employees to reach their full potential Recognition as a 2024 Best Workplace in Canada by Great Place to Work® Canada Recognition by Excellence Canada for leadership in mental health at work Salary Range $49,000 – $77,000 Job Category Customer Service / Operations Posting End Date 09/01/2026 Seniority Level Not Applicable Employment Type Full‑time Job Function Administrative Industries Financial Services and Insurance We may use artificial intelligence to support candidate sourcing, screening, interview scheduling. Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e‑mail a request to thebrightside@sunlife.com. Diversity and inclusion are at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients and our communities. We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted. #J-18808-Ljbffr
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Fredericton, Canada Sun Life Full timeA financial services provider in New Brunswick is seeking a Bilingual Document Specialist. This role involves collaborating with cross-functional teams to deliver customer-ready documents while ensuring compliance and accuracy. Ideal candidates will exhibit strong bilingual communication skills, analytical abilities, and a knack for problem-solving. The...
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Remote Bilingual Vocational Rehab Specialist
2 weeks ago
Fredericton, Canada WCG Services Full timeA leading rehabilitation services provider seeks a Rehabilitation Services Professional - Vocational who can work from home anywhere in Canada. The role involves conducting vocational assessments and collaborating with specialists to evaluate participants' capacities for meaningful employment. Requires a Bachelor's in a relevant field and a minimum of three...
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Remote Bilingual Vocational Rehab Specialist
7 days ago
Fredericton, Canada WCG Services Full timeA leading rehabilitation services provider seeks a Rehabilitation Services Professional - Vocational who can work from home anywhere in Canada. The role involves conducting vocational assessments and collaborating with specialists to evaluate participants' capacities for meaningful employment. Requires a Bachelor's in a relevant field and a minimum of three...
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Truckload Specialist
2 days ago
Fredericton, New Brunswick, Canada Day & Ross Full timeJob DescriptionYou belong at Day & Ross.Bilingual Trucklaod SpecialistFull-TimeFredericton, NB, Winnipeg, MB or Montreal, QCThe Truckload Specialist is responsible for ensuring complete customer satisfaction by responding to customer calls, answering questions, and solving issues related to truckload orders.How You'll HelpMaintain strong and professional...
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Social Media Specialist
6 days ago
Fredericton, Canada VenorTalent Full timeVenor is proud to partner with Raffle Systems Inc. (RSI) in the search for a Social Media Specialist. RSI is a Canadian technology company that supports charities through a digital raffle platform designed to help organizations run secure, high-impact fundraising campaigns that deliver real community benefit. With a growing roster of charity partners and a...
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Technical Support Specialist
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Fredericton, Canada Xplore Inc. Full time**Position Overview**: * Are you a new grad from a technical program? An experienced job seeker looking for a new and exciting opportunity? Or someone with a passion for technology and experience in troubleshooting? Then join Xplore’s growing team of Technical Support Specialists in our Fredericton, NB office! Xplore offers a high energy, fast paced work...
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Fredericton, New Brunswick, Canada ENHANCED CARE MEDICAL CLINIC COMPLEX - Simply Enhanced Hearing Full timeAt Enhanced Care, we know the importance of primary care and family practice in everyone's health and wellness. Our conveniently located clinics are open for extended hours to look after the needs of our patients and our communities. With a team of skilled individuals working alongside with over 70 family physicians, specialists, and allied health providers,...
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Clinical Business Analyst – Documentation
7 days ago
Fredericton, Canada Russell Tobin Full timeClinical Business Analyst – Documentation Job Title: Clinical Business Analyst - Documentation Location: Remote Duration: 12 Months (Possible Extension) Client: Public Healthcare Sector Pay Rate: C$80-C$90/hr Overview We are seeking an experienced Clinical Business Analyst - Documentation to support the standardization and implementation of a large‑scale...
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Bilingual Physician Sales Manager
12 hours ago
Fredericton, Canada The Snore Shop Full timeThe Snore Shop Atlantic is part of Canada’s largest independently owned obstructive sleep apnea treatment group not privately owned, that delivers a patient-centric health care experience through our clinic operations across the Maritimes. We have patients, not customers; clinics, not stores; and an unwavering commitment to improve the lives of everyone...
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Communications Specialist
2 weeks ago
Fredericton, Canada New Brunswick Liquor Co Full time**Communications Specialist** **Alcool NB Liquor / Cannabis NB** **Essential information** **Title**:Communications Specialist - **Location: Retail Operations Centre (ROC) **170 chemin Wilsey Road, Fredericton, N.B. (Remote work within New Brunswick possible) - **Language requirement**:Written and spoken competency in English and French at an advanced...
