Senior Product Manager, Personalization

About CookUnityFood has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul.Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world.If that mission has you hungry in more ways than one, you’ve found the right job posting.The RoleWe’re looking for a Senior Product Manager, Personalization to lead the product vision, strategy, and execution of our next‑gen personalization systems across menu ranking, recommendations, search, predictive preferences, and adaptive UI.This role will own the personalization engine across the entire eater journey—from week‑1 onboarding through long‑term engagement—and will work cross‑functionally with ML, engineering, data science, design, and our culinary teams to build a highly adaptive, chef‑driven food experience.You’ll go deep into understanding eater behaviors, intent signals, and food preferences, and translate them into a scalable personalization roadmap that meaningfully lifts retention, conversion, and LTV. Our users make hundreds of micro‑decisions every week; the goal is to simplify all of them.What You’ll DoDefine & Drive Product StrategyOwn the end‑to‑end personalization roadmap including recommendations, ranking algorithms, adaptive feed, intent modeling, and predictive food preferences.Build a unified personalization strategy that spans discovery, ordering, search, and post‑order experiences.Translate customer insights and behavioral data into frameworks for “personalized ordering journeys” across weekly menus.Ship High‑Impact Personalization FeaturesPartner with Engineering and ML to design, build, and iterate on models that personalize menus, recommendations, and content surfaces.Launch new ML‑powered features—e.g., personalized ranking, contextual suggestion surfaces, food‑intent clustering, dietary preference modeling, and personalization‑aware UX.Drive experimentation, A/B testing, and offline/online model evaluation frameworks to measure lift rigorously.Deeply Understand Customer BehaviorDevelop a sophisticated understanding of eater behavior patterns, including early‑week ordering signals, cuisine preferences, dietary constraints, and long‑term engagement drivers.Work closely with Data Science to identify behavioral segments, affinity clusters, and downstream retention impacts.Cross‑Functional LeadershipPartner with Design to craft highly intuitive and adaptive user experiences (e.g., adaptive homepages, personalized filters, “you might love,” order‑again flows).Work with Chefs and Culinary to incorporate menu diversity, cuisine metadata, and ingredient‑level signals into personalized experiences.Collaborate with Growth, CRM, and Marketplace teams to personalize acquisition, onboarding, and reactivation journeys.Drive Measurable Business ImpactImprove core funnel metrics (CVR, add‑to‑cart rate, search success rate).Lift order retention, order frequency, and net AOV for all eater segments.Increase long‑term revenue and reduce decision friction for customers navigating a large menu.You AreExperienced in ML‑powered product development, ranking algorithms, recommendations systems, or personalization platforms.Analytical, systems‑oriented, and comfortable with experimentation frameworks, model evaluation, and user behavior analytics.Skilled at simplifying complex technical problems into user‑centric solutions.Excited by the challenge of turning a large, dynamic food catalog into a highly personalized weekly experience.Collaborative, decisive, and able to partner tightly with Engineering, ML, Design, and cross‑functional product groups.Customer‑obsessed and eager to understand why users choose the meals they do—and how to anticipate their next choice.Qualifications7+ years of product management experience, including at least 4+ years working on personalization, search, recommendations, ML/AI products, or similar domains.Strong analytical and technical intuition; can work closely with ML/infra teams and reason about relevance, ranking, and experimentation approaches.Proven ability to drive complex products from concept to launch in fast‑paced environments.Experience with A/B testing platforms, online metrics, offline model evaluation, and data‑driven decision making.Strong user experience instincts with a track record of collaborating closely with design.Excellent communication skills and ability to influence stakeholders at all levels.Why Join UsBuild the core engine behind the future of personalized food.Own a deeply impactful part of the product that directly influences customer happiness and long‑term retention.Collaborate with a world‑class team of engineers, data scientists, designers, and chefs.Work in a fast‑growing, chef‑driven marketplace experiencing rapid expansion across the U.S. and Canada.Competitive compensation, equity package, and benefits.Learn More About CookUnityWe believe great leadership starts with alignment on vision, values, and ways of working. To give you deeper insight into who we are and what we’re looking for, we invite you to explore: CookUnity's Leadership Principles – The values and behaviors that guide how we operate, collaborate, and scale.We hope this provides valuable insight into our culture and product vision. If this excites you, we’d love to connectBenefitsHealth Insurance coverage (Canada Life)Flexible Paid Time Off5‑year Sabbatical: After 5 years with CookUnity, you get a 4‑week paid sabbaticalPaid Family leave.Compassionate Leave: 3‑5 days each time the need arisesA generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly.Wellness perks: fitness subsidies to build a healthy lifestylePersonalized Spanish coachAwesome opportunity to join a company that is looking to change how we eat and how chefs workCompensationAll final pay rates will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Pay Range for this position $150,000 — $180,000 USDEqual Opportunity EmployerCookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.Safety Notice to CandidatesA quick note for all candidatesWe’ve recently seen an increase in recruitment scams across the industry, and we want to make sure you (and your data) stay safe while applying to CookUnity. We also want you to know that we take this seriously — sometimes, as part of our process, we may ask for a brief “proof of humanity” to confirm that we’re connecting with a real person, not an impersonator. Here are a few tips to help you protect yourself and know what to expect from us:Apply only through our official channels. All open roles are listed on our official careers page: careers.cookunity.comOur recruiters are real people — and easy to verify. You can always find them on LinkedIn with verified profiles. If you’re unsure, feel free to reach out to us on our official LinkedIn Company Page.We only communicate through official CookUnity channels. That means emails ending in @cookunity.com and interviews held through official company platforms (Google Meet or Zoom) — never WhatsApp, Telegram, or SMS.We’ll never ask for payment or personal financial details. If anyone does, please don’t share any information and let us know right away.If something ever feels off or you’re unsure about a message, we’d much rather you double‑check. You can always contact us directly through any of our social media channels. We appreciate your interest in joining CookUnity — and we care about keeping your experience (and safety) as genuine as possible. #J-18808-Ljbffr