Specialty Pharmacy Nurse Manager

Specialty Pharmacy Nurse Manager - Ontario Apply for the Specialty Pharmacy Nurse Manager - Ontario role at Bayshore HealthCare. Job SummaryThe Specialty Pharma Nursing Manager BSRx (SPNM) reports directly to the Regional Operations Manager Specialty Nursing under the direction of the Senior Operations Manager, Nursing Services BSRx. The SPNM is accountable for the day‑to‑day BSRx nursing and administrative operations, general oversight, and leadership within their assigned territory of the specialty Nursing Network. The SPNM oversees a team of Specialty Pharma Nurse Supervisors (SPNS), Clinic Leads, and frontline Nursing staff to ensure quality care throughout the BSRx nursing network both in our infusion clinics and at home. The SPNM is responsible for the delivery of all Nursing services within the assigned territory while ensuring compliance with internal and external Standards of Practice of the province(s) where service delivery takes place. The SPNM works directly with the local Bayshore Home Health offices that recruit and onboard highly skilled Nurses. The SPNM or a delegate assists with training, coordination of clinical education, in‑service activities, and all other clinical requirements for new hires. Duties and Responsibilities Supervise and support service delivery within Bayshore’s Infusion Clinic and Home Pharma Network. Act as a clinical and operational resource to Bayshore Specialty Rx’s Nursing Supervisors (SPNS), Nursing Team Leads, and frontline Specialty Infusion/Injection Nurses by providing support, leadership, mentorship, and guidance as needed. Report and document Adverse Events as per Pharmacovigilance requirements. Identify, assess, and implement new business opportunities under the direction of the Regional Operations Manager, Senior Operations Manager and National Director. Oversee key performance indicators (KPIs) within the given territory. Work closely with scheduling team to ensure efficient operations. Undertake change management activities to meet ever‑changing business needs. Be responsible for the clinical education of all Specialty Nurses. Implement performance management initiatives with subordinates. Ensure clinic nurses are compliant with Bayshore policies and procedures. Ensure Bayshore and partner clinics meet Bayshore standards in preparation for internal and external audits as applicable. Participate in internal and external audits to ensure Specialty Infusion Clinics within the region are operating efficiently and safely. Manage performance, probationary/annual performance review of direct‑reporting clinical staff. Act as liaison between PSS Program Managers, Branch management, and Area Directors staff nurses and medical advisors, as appropriate. Participate in sales or public relationship efforts with key stakeholders. Engage in ongoing internal and/or external continuing education activities. Participate in quality activities and continuous improvement initiatives in keeping with the company’s Quality Management System. Participate in proactive Health & Safety activities while performing all duties. Coordinate billing invoices for dedicated clinics. Ensure maintenance of all applicable training for nursing staff. Review clinical utilization, scheduling and local trends including issues and challenges as required. Review all QE incidents and quality issues, assist with planning corrective actions, and actively participate in QE trending within the assigned territory. Account for employee engagement, retention, and turnover in the dedicated region. Perform duties of Nursing Supervisors in areas without an assigned Nursing Supervisor. Complete all other tasks delegated by the Regional Operations Manager, as requested. Qualifications Education Graduated from an accredited Nursing School with a Bachelor of Science in Nursing (BScN) degree or equivalent. Current registration and in good standing with the provincial nursing licensing body for all clinics/service delivery in the assigned territory. Candidate must be a Registered Nurse. Master’s degree or equivalent will be seen as an asset. ACLS/BLS required, PALS preferred. Chemotherapy – Biotherapy course completion is required. If the required qualifications are not possessed, the candidate will be required to obtain the necessary certification for the location of their work. Training for the certification will be completed on the successful candidate’s own time. Experience Minimum 5 years of nursing experience, preferably in a critical care (e.g., ER or ICU), infusion clinic, or oncology setting. Previous nursing management or leadership experience will be seen as an asset. Previous oncology work experience will be seen as an asset. Other Skills and Abilities Peripheral intravenous administration skills. Central Vascular Device Access and Care Skills (e.g., CVADs and PICCs). Strong communication and organizational skills. Able to manage relationships with a proven track record of exceptional customer service. Exceptional interpersonal skills and ability to handle difficult situations in an objective and consistent format. Able to work independently and as part of an interdisciplinary team. Able to perform and prioritize multiple functions and tasks. Able to read and interpret technical instructions related to client care. Able to visually and auditorily observe and assess clients. Proficiency with Microsoft Word, Excel, Outlook. Valid driver’s license. Travel, as needed, within a defined territory as part of regular work responsibilities up to 80% travel required. Able to travel bi‑annually to our National Head Office in Mississauga or National Pharmacy in Markham (requirement). Depending on fiscal objectives, more travel may be required. Bilingual if required for the geographic territory. Primary Location – ON‑Simcoe Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Health Care Provider Industry Hospitals and Health Care #J-18808-Ljbffr