Global SaaS Technical Support Specialist | Equity
2 weeks ago
A leading workflow management platform is seeking a Technical Support Specialist to provide exceptional customer support. In this role, you will manage customer inquiries, troubleshoot issues, and document feature requests. The ideal candidate will have 1–3 years of experience in a SaaS or B2B environment and proficiency in ticketing software. This position offers competitive salary, equity opportunities, health benefits, and a collaborative work culture.
#J-18808-Ljbffr
-
Vancouver, Canada MaintainX Full timeA leading technology firm in Vancouver is looking for a Technical Support Specialist to provide exceptional customer support. You will manage customer inquiries through email and chat, assist with troubleshooting issues, and document product features and customer feedback. The ideal candidate has experience in a SaaS or B2B environment and excellent...
-
Technical Support Specialist
2 weeks ago
Vancouver, Canada ScalePad Full timeTechnical Support Specialist Join to apply for the Technical Support Specialist role at ScalePad. Overview We're looking for brilliant thinkers to join our #Rocketeers. If you've ever wondered what it's like to work in a place where people enjoy their work and where talent is more important than the title, then keep reading. What is ScalePad? ScalePad is a...
-
Lead, Enterprise Services Support Specialist
1 week ago
Vancouver, Canada Global Relay Full time**Who we are**: For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their...
-
Vancouver, Canada Global Relay Full timeA leading tech firm is seeking an Implementation Specialist to join their team in Vancouver. This role requires 1-3 years of hands-on SaaS implementation experience and offers an opportunity to work with global customers on their compliance product suite. Candidates need strong communication skills and the ability to manage multiple projects concurrently....
-
Vancouver, Canada Global Relay Full timeA leading tech firm is seeking an Implementation Specialist to join their team in Vancouver. This role requires 1-3 years of hands-on SaaS implementation experience and offers an opportunity to work with global customers on their compliance product suite. Candidates need strong communication skills and the ability to manage multiple projects concurrently....
-
SaaS Implementation Specialist — Onboarding
1 week ago
Vancouver, Canada Global Relay Full timeA tech company specializing in cloud solutions is seeking an Implementation Specialist in Vancouver. This position requires 1 to 3 years of experience in SaaS implementation, strong technical and communication skills, and the ability to manage multiple projects. You will guide customers through the onboarding process and resolve technical challenges. The...
-
SaaS Implementation Specialist — Onboarding
1 week ago
Vancouver, Canada Global Relay Full timeA tech company specializing in cloud solutions is seeking an Implementation Specialist in Vancouver. This position requires 1 to 3 years of experience in SaaS implementation, strong technical and communication skills, and the ability to manage multiple projects. You will guide customers through the onboarding process and resolve technical challenges. The...
-
Technical Support Specialist
2 weeks ago
Vancouver, Canada MaintainX Full timeTechnical Support Specialist at MaintainX MaintainX is the world's leading mobile-first workflow management platform for industrial and frontline workers. We are a modern IoT enabled cloud based tool for maintenance, safety, and operations on equipment and facilities. MaintainX powers operational excellence for 12,000+ businesses including Duracell, Univar...
-
Vancouver, Canada ScalePad Full timeA leading SaaS company in Vancouver is seeking a Technical Support Specialist focused on enhancing the Backup Radar solution. This role involves engaging with highly-skilled IT users, optimizing documentation, and collaborating with internal teams. Ideal candidates should have 2+ years of technical support experience, be proficient in basic HTML, and possess...
-
Intermediate Implementation Specialist
6 days ago
Vancouver, Canada Global Relay Full time3 days ago Be among the first 25 applicants Who we are For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater...