Store Manager

Store Manager page is loaded## Store Managerremote type: Vor Ortlocations: Montrealtime type: Vollzeitposted on: Heute ausgeschriebenjob requisition id: R1415**Über Miele** Mach deinen Anspruch zu deiner Herausforderung - ob in Gütersloh, Melbourne oder Singapur. Werde einer von 23.000 Mitarbeitenden in 50 Ländern der Welt, die sich täglich dafür einsetzen, unsere Produkte noch besser zu machen und hilf uns, unsere innovative Führungsposition weiter auszubauen.**Über den Bereich**Store Manager- Montreal location**About Your Workplace**In this customer-focused retail store, we are dedicated to delivering exceptional experiences. The Miele Experience Centre is known for its welcoming atmosphere, high-quality products, and commitment to outstanding service. We value teamwork, innovation, and a passion for retail excellence. As part of our team, you’ll join a dynamic environment where your leadership will make a real impact on both our customers and our staff.**Your Responsibilities*** Manage and motivate the team to drive business: create a positive work environment and foster cooperation* Establish a client-centric mindset in store to ensure the highest level of client experience and proactively handle client-related situations* Act as a role model demonstrating sales leadership to the team* Build and develop client portfolios* Conduct sales analyses and provide coaching to the team* Prepare and follow up on customer quotes and orders* Sell care products, vacuums, and small & major domestic appliances* Handle overflow customer support when busy as well as sales consultant escalations* Educate existing Miele customers on how to use their appliances better at home and run demonstration sessions in the experience centre* Host internal and external events* Ensure that the experience centre is always clean and ready for business (including prepping the coffee bar)* Support regional events and attend trade shows and events as required.* Ensure that event planning and merchandising for the experience centre is according to Miele standards and that the execution of all events are above customer expectations* Send out correspondence to customers who respond to our surveys.**What we are looking for*** Bilingual in French and English* Ability to coach to an excellent customer service; develop direct reports* Thrive in a fast passed environment and have managerial courage* Experience in luxury or high-end retail environment* Ability to build an effective team, delegate, manage and motivate others* Computer literacy a must* Ability to adapt to changing needs of the Company as necessary* Minimum 3 years retail experience and experience Managing a high performing team* Must be able to work Monday to Sunday, including evenings and holidays as required* At least 2 years of experience in a leadership role* Outstanding organizational, presentation, computer, and communication skills* Experience in long cycle sales would be considered an asset, as would a kitchen/interior design background* Experience selling high-end brands a definite asset* A desire to learn and seek out product knowledge to become an expert in the brand.**Our Benefits*** Personal development and career opportunities – grow with us* 100% Company Paid Benefit Plan* Life Insurance, Disability and a Health Spending Account* DPSP’s – Company contributes 6% of salary – no employee matching required* Employee discounts on a wide range of premium products and services* Great working conditions and other incentives to attract and retain great talent like you.**Contact**Angelica ZabbalTalent Acquisition Specialistangelica.zabbal.ext@miele.com
#J-18808-Ljbffr