Store Associate

SNDL is a public company whose shares are traded on the Nasdaq under the symbol "SNDL." SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, Spiritleaf, and Firesale Cannabis. SNDL is a licensed cannabis producer and one of the largest vertically integrated cannabis companies in Canada specializing in low-cost biomass sourcing, indoor cultivation, product innovation, low-cost manufacturing facilities, and a cannabis brand portfolio that includes Top Leaf, Contraband, Palmetto, Bon Jak, Versus, Value Buds, and Vacay.ACE Liquor is a great place to work, with a friendly atmosphere. We provide our customers with vast selection of specialty liquors, beers and winesEach person at ACE plays an important role in our Company′s success. We promote a team atmosphere that is busy and challenging but always aims to be co-operative and fun. When you choose to work at ACE Liquor you can be sure you will be treated with the respect and support you need to be a success.About The RoleWe are currently looking for friendly, outgoing, and customer service-driven individuals to join our team as Sales Associates at our Ace Liquor NAME store in TOWN, AB.Primary Purpose of JobProvide exemplary customer service to every person who walks into our store, understand customer needs, and instill a customer mindset within the store, participates in stocking and merchandising of store; ensuring store is stocked and ready to serve our customers.Essential Business Functions, Responsibilities and AccountabilitiesPeople SkillsCustomer service driven, friendly, willing to talk to all customersMaintain a professional appearance, demeanor, and attitude at all timesCustomer OfferingDeliver exemplary customer serviceGreet customers when they enter the store and take customer to product when requiredGenerate sales by educating, advising, and suggesting products to every customerMaintain a high level of service and product knowledge by completing all training within required timelineAssist customer from store and/or offer car service when appropriateComplete customer transactions on the Point-of-Sale (POS) device, including paymentEnsure all cash handling policies & procedures are adhered toEnsure all opening & closing procedures are done correctly (when applicable)Complete end of day till reports (when applicable)Ensure safe is locked at all times and deposits are secured (when applicable)Day to Day OperationsPerform all opening and closing procedures (when applicable)Stock shelves and cooler with productParticipate in merchandising and promotional activitiesParticipate in routine store maintenance and cleaningOther tasks as assignedRegulatory AdherenceEnsure that OHS, LP, ProServe/Serving It Right and other regulatory requirements and procedures are implemented and adhered toParticipate in health inspections, audits and required corrective actionsMaintain First-Aid, LP and OHS TrainingMaintain ProServe/Serving It Right and ensure employees maintain ProServe/Serving It RightEnsure AGLC/BC LRS and other government guidelines are metAdheres to all SNDL Inc. policies, with a focus on Social ResponsibilityQualificationsWork ExperienceMinimum, 1-year experience in retail environmentEducationHigh School Diploma or equivalentProServe/Serving It Right Certification*First-Aid Certificate is considered an assetTraining in wine/beer/spirits (preferred, not required)Other Skills and CapabilitiesEffective teamwork skillsStrong communication skills (written and verbal)Must be able to pass a Background CheckMust have access to reliable transportationOccupational Health and SafetyEmployees have the following basic rights:Right to refuse unsafe workRight to participate in the workplace health and safety activities through the Health and Safety Committee (HSC) or as a Worker Health and Safety RepresentativeRight to know, or the right to be informed about, actual and potential dangers in the workplaceEmployees responsibilities include the following:Employees must work in compliance with OH&S acts and regulationsUse personal protective equipment and clothing as directed by SNDL Inc.Report workplace hazards and dangers to your Manager or Health and Safety RepresentativeReport all accidents and incidents immediately to their Manager and document it in ThinkLPReport all broken or damaged equipment to your Manager and document it in ThinkLPPhysical RequirementsAvailable to work a varied retail schedule, including evening and weekendsAble to safely lift up to 50 poundsAble to stand for an extended periodRobbery and shoplifting – psychological stress, violence, and harassmentOverexertion injuriesLifting and Handling MaterialsSlips, trips, and fallsKnives and broken glassWhy Work With Us?At Ace Liquor we invest in our people. We provide educational reimbursement for industry related courses. We prefer to promote individuals from within the organization providing our employees excellent opportunities to advance their careers. If you are interested in working in a fun environment that promotes personal growth with flexible scheduling please apply belowThanks for considering a position with us CheersWe are grateful for the interest in this role from all candidates, however, we will be contacting only those that are selected for next steps in the hiring process.Our Commitment to Diversity & Inclusion:SNDL is an equal opportunity employer. We are committed to building a welcoming, inclusive, diverse and safe workplace where all of our team members have equal opportunity to succeed. We know this begins with recruitment. To honor our commitment, SNDL encourages applications from individuals of all backgrounds, sexual orientation, gender identity, ancestry, ages and abilities.ProServe CertificationAt Ace Liquor, we are committed to maintaining the highest standards of professionalism and compliance in our operations. As part of our dedication to responsible service, we require all candidates for positions involving the sale of liquor to hold a valid ProServe Certification.If you do not currently possess a ProServe Certification but are enthusiastic about joining our team, we encourage you to complete the necessary training. ProServe Certification is a legal requirement for individuals involved in the sale of liquor in Alberta. #J-18808-Ljbffr