Senior Manager,Merchant Services- Global Transaction Banking

Requisition ID: 246742Join a purpose‑driven, winning team committed to results in an inclusive, high‑performing culture.Senior Manager, Merchant Services – EngagementThe Senior Manager, Merchant Services – Engagement contributes to the profitability and revenue growth of the Global Business Payments portfolio through the development and maintenance of business clients’ payment products and initiatives that maximize market share and client growth opportunities. The Senior Manager is responsible for the overall merchant experience across all business segments (Small Business, Commercial, and Corporate) and will work closely with segment stakeholders and the partner to build go‑to‑market strategies for new product launches and refreshes of existing capabilities.What You’ll DoLead go‑to‑market strategies with the partner and internal stakeholders to ensure success of new product capabilities are understood and utilized across key segments and the distribution network.Build out merchant services governance framework and engagement roadmap, including ongoing training programs, in collaboration with all stakeholders and the partner.Develop and deploy mass and targeted acquisition and switch offers to new and existing merchants based on market insights.Present competitive intelligence and key insights in the current and adjacent markets with focus on emerging industry trends, customer needs, key market segments, and developing technologies.Create an environment in which the partner and internal stakeholders pursue effective operations, ensuring adequate day‑to‑day business controls to meet operational risk, regulatory and compliance obligations.Build a high‑performance environment and implement a people strategy that attracts, retains, develops and motivates the team through an inclusive work environment and coaching mindset, communicating vision/values/business strategy, and managing succession and development planning.What You'll BringDegree/post‑graduate degree, preferably in business.Minimum of 3 years of relevant experience in merchant services and/or the payment industry.5–10 years of experience in people, stakeholder and vendor management.Work Arrangement: Work in a standard office‑based environment.Interested? If your experience is closely related but doesn’t align perfectly with every qualification, we encourage you to apply – you might be the right candidate for this or other roles at Scotiabank.What's in it for you?Scotiabank wants you to bring your best self to work – and life, every day. With a focus on holistic well‑being, our flexible benefit programs are designed to support your unique family, financial, physical, mental, and social health needs.Seniority level: Mid‑Senior levelEmployment type: Full‑timeJob function: Sales and Business DevelopmentIndustries: BankingLocation: Toronto, Ontario, CanadaAt Scotiabank, we value the unique skills and experiences each individual brings to the bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (e.g., accessible interview site, alternate format documents, ASL interpreter, or assistive technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted. #J-18808-Ljbffr