Customer Service Supervisor
2 days ago
.Customer Service Supervisor page is loaded## Customer Service Supervisorremote type: On-Sitelocations: Vaughan, ON: Scarborough, ONtime type: Full timeposted on: Posted 2 Days Agojob requisition id: R25\_0000043577**SUMMARY**Under limited supervision, the Customer Service Supervisor oversees the daily planning and tasks of the Customer Service Representatives. This role allocates work and provides feedback to the Customer Service Representatives.**JOB DUTIES*** Monitors and evaluates performance metrics.* Observes, ask questions, and coaches employees to detect variations and improve quality and productivity measures. Put corrective actions in place.* Identifies training needs and conducts training on operating procedures and other work guidelines.* Maintains a high level of communication with internal departments (e.g., Purchasing, Accounts Receivable) and coordinate with Outside Sales, Operations, and division leadership to achieve division goals.* Create and/or improve department processes in conjunction with other areas. Facilitate change. Utilize lean tools and methodology.* Provide assistance and guidance to Customer Service Representatives and Account Representatives.* Facilitate communications on inquiries and orders; expedite orders/quotes; update customers as needed.* Coordinates approval on pricing levels that deviate from system pricing and RMA/CM requests.* Ensures Customer Service Representatives follows ISO/quality guidelines and manages daily reporting.* Provides buy/sell guidance on non-stock inquiries.* Performs the duties of a Customer Service Representative at times for customer responsiveness.* Performs other duties as assigned.**EDUCATION & EXPERIENCE**Typically requires a bachelor's degree and three (3) to five (5) years of related experience**PHYSICAL DEMANDS**Occasionally required to lift and or move up to 25lbs**COMPANY INFORMATION**Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.or create an account to set up email alerts as new job postings become available that meet your interestGPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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Customer Service Supervisor
1 day ago
Vaughan, Canada Lynden International Logistics Company Full timeLynden International Logistics Co., a leader in the field of 3rd party logistics for the healthcare & consumer goods industries. As a leading advocate of operational efficiencies, we take pride in developing customized solution protocols within our systems, to meet the needs of our client partners within the healthcare industry. Lynden Logistics, Inc. is...
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Customer Service Supervisor
1 day ago
Vaughan, Canada Lynden International Logistics Company Full timeLynden International Logistics Co., a leader in the field of 3rd party logistics for the healthcare & consumer goods industries. As a leading advocate of operational efficiencies, we take pride in developing customized solution protocols within our systems, to meet the needs of our client partners within the healthcare industry. Lynden International...
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Customer Service Supervisor
2 days ago
Vaughan, Canada Motion Full time.Customer Service Supervisor page is loaded## Customer Service Supervisorremote type: On-Sitelocations: Vaughan, ON: Scarborough, ONtime type: Full timeposted on: Posted 2 Days Agojob requisition id: R25/_0000043577**SUMMARY**Under limited supervision, the Customer Service Supervisor oversees the daily planning and tasks of the Customer Service...
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Customer Service Supervisor
7 days ago
Vaughan, Canada THE CAREER CLUB Full time**Job details** Salary $22-$24per/hr ( as per experience ) Application Details **Job type** Full-time Permanent **Qualifications** - Customer service: 2 years (required) **Benefits Pulled from the full job description** Dental care Extended health care Paid time off Vision care Wellness program **Full Job Description** We are looking for an...
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Customer Service Supervisor
2 days ago
Vaughan, Canada Genuine Parts Company Full timeSUMMARY Under limited supervision, the Customer Service Supervisor oversees the daily planning and tasks of the Customer Service Representatives. This role allocates work and provides feedback to the Customer Service Representatives. JOB DUTIES Monitors and evaluates performance metrics. Observes, ask questions, and coaches employees to detect variations and...
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Customer Service Supervisor
2 weeks ago
Vaughan, Ontario, Canada Motion Full timeSummaryUnder limited supervision, the Customer Service Supervisor oversees the daily planning and tasks of the Customer Service Representatives. This role allocates work and provides feedback to the Customer Service Representatives.Job DutiesMonitors and evaluates performance metrics.Observes, ask questions, and coaches employees to detect variations and...
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Vaughan, Canada Lithia Master LP Company, LP Full timeDFC Customer Service Call Center Supervisor Pfaff Home Office, Vaughan, ON L4K 42M6 Driveway Finance Corporation (DFC) is a modern automotive lender and part of the Lithia & Driveway (LAD) and Pfaff Automotive family, one of the largest automotive retailers in North America. DFC provides flexible, customer-focused financing solutions that support both...
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Customer Service Supervisor
2 days ago
Vaughan, Canada Genuine Parts Company Full timeA leading parts supplier in Canada is seeking a Customer Service Supervisor responsible for overseeing daily operations, providing guidance and training to customer service representatives, and enhancing departmental processes. Candidates should possess a bachelor’s degree and 3-5 years of related experience. This role involves effective communication...
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Customer Service Supervisor
2 days ago
Vaughan, Canada Genuine Parts Company Full timeA leading parts supplier in Canada is seeking a Customer Service Supervisor responsible for overseeing daily operations, providing guidance and training to customer service representatives, and enhancing departmental processes. Candidates should possess a bachelor’s degree and 3-5 years of related experience. This role involves effective communication...
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Customer Service Representative
3 days ago
Vaughan, Canada Provident Energy Management Inc. Full time**ROLE**: Reporting to the Customer Service Supervisor, the Senior Customer Service Representative is an experienced customer service professional who will provide senior-level support to the customer service team and assist the supervisor and Customer Service Manager through various tasks or projects. The Senior Customer Service Representative will...
