Senior Director, Product Support Sales

11 hours ago

Calgary, Canada Brandt Group of Companies Full time

Responsible for leading a team of Directors of Product Support Sales in the following industries: Construction and Forestry, Agriculture, Transportation and Material Handling. This role is charged with the growth of the parts and service business in each of these industries. As a senior leader in Product Support, the successful candidate must have a proven track record in sales management, be dedicated to outstanding customer service, be well organized, and capable of leading a highly motivated team. The ideal candidate will have a relevant combination of education and experience along with a proven track record in product support. Duties & Responsibilities Territory Sales Management Through 4 industry focused Directors, and their regionally focused managers, lead the sales efforts for Parts and Service Globally. Establish ratios for CSA territory coverage, and work with the branches to recruit, onboard, retain and grow those CSAs. Work with the branches to align customer lists and territories to the CSAs. Establish regional sales management practices including sales meetings, customer & territory reporting, sales performance, etc. Product Portfolio, Pricing, Promotion Together with Marketing, develop all the retail programs for all Non-John Deere customer support products. Together with Fleetwise and Marketing, develop a suite of services for Inspections, Preventative Maintenance and Warranty. Together with Marketing, work to close any gaps in the portfolio offering. Set and achieve sales targets and margin targets in key parts and service categories. Together with marketing, create promotional calendars in each of our industries. Compensation Together with HR, develop compensation plans for all CSAs. With the sales coordinators and HR, run incentive programs for CSAs. Recruit, Hire and Train all team members. Performance Management of all team members. Other Duties as Assigned #J-18808-Ljbffr

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