Training Coordinator, Housekeeping and Portering

4 weeks ago


Brampton, Canada Groupe Compass Quebec ltée. Full time

Training Coordinator, Housekeeping and Portering Join the Training Coordinator, Housekeeping and Portering role at Groupe Compass Quebec ltée. We are seeking a dedicated and experienced Housekeeping and Portering Trainer to lead the development and delivery of hands‑on technical training programs for our Environmental Services team. This role is critical in ensuring high standards of cleanliness, safety, and service quality across our facilities. Responsibilities Training Delivery: Conduct hands‑on training sessions for housekeeping and portering staff, focusing on technical skills, equipment usage, and cleaning protocols. Develop and update training materials, SOPs, and visual aids to support learning. Facilitate onboarding for new hires and refresher training for existing staff. Quality Assurance: Monitor and evaluate staff performance to ensure adherence to quality standards. Perform regular audits and inspections to identify training needs and areas for improvement. Collaborate with supervisors to implement corrective actions and improvement plans. Safety & Compliance: Train staff in workplace safety, infection prevention, and proper handling of chemicals and equipment. Ensure compliance with health and safety regulations, WHMIS, and internal policies. Promote a safety‑first culture through ongoing education and awareness initiatives. Program Development: Design and implement competency‑based training programs in conjunction with our QA Manager. Stay current with industry trends, technologies, and best practices in environmental services. Provide feedback and recommendations to leadership on training effectiveness and operational improvements. Qualifications Minimum 1‑3 years of experience in housekeeping, portering, or environmental services, with at least 1 year in a training or supervisory role. Strong knowledge of cleaning techniques, equipment, and safety protocols. Excellent communication, coaching, and interpersonal skills. Ability to work with different personalities and learning styles. Ability to teach, coach and mentor associates on cleaning processes. Strong analytical skills. Ability to develop engaging training content and deliver it effectively to diverse audiences. Certification in WHMIS, Health & Safety, or related areas is an asset. Experience in healthcare, hospitality, or institutional settings preferred. Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply. For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information. #J-18808-Ljbffr



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    Training Coordinator, Housekeeping and Portering Join the Training Coordinator, Housekeeping and Portering role at Groupe Compass Quebec ltée. We are seeking a dedicated and experienced Housekeeping and Portering Trainer to lead the development and delivery of hands‑on technical training programs for our Environmental Services team. This role is critical...


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