Senior Customer Success Manager
2 weeks ago
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Manager - REMOTE. In this role, you will be pivotal in driving the adoption of audio AI technology across Southern Europe. Your mission will involve engaging with customers directly to ensure they successfully leverage our innovative platform. By analyzing product usage, you'll identify friction points and propose tailored solutions that enhance customer experience and engagement. Collaborating closely with various teams, your goal is to drive commercial outcomes that contribute to lasting relationships and sustained revenue growth. Your impact will not only be measured by retention metrics but also through the excitement and satisfaction of our clients using our cutting-edge technology. Accountabilities Drive adoption of the audio AI platform across Southern Europe. Administer onboarding and enablement tactics for various products. Analyze product usage and performance to identify and address issues. Collaborate with Sales, Engineering, and Customer Success leadership. Identify expansion opportunities and drive renewals and upsells. Measure success through Gross Revenue Retention and Net Revenue Retention. Requirements 5+ years of Customer Success or Account Management experience in complex B2B SaaS. Fluent in Italian or Spanish and English. Experience with AI agents and API integrations. Proven track record in driving revenue outcomes. Strong problem-solving and analytical skills. Excellent communication and interpersonal skills. Understanding of the Southern Europe market landscape. Self-motivated and capable of working independently. Benefits Innovative culture with a focus on defining the trajectory of AI. Dynamic growth paths and opportunities to drive impact. Proactive support for professional development. Annual stipend for social travel with colleagues. Annual company offsite in different global locations. Monthly co-working stipend for remote workers. Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #J-18808-Ljbffr
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Customer Success Advisor
4 weeks ago
Canada Creek Medium Full timeThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Advisor in Canada. In this role, you will own and shape the end-to-end customer journey, ensuring clients achieve meaningful value from a sophisticated cybersecurity platform. You will work closely with senior customer stakeholders, including...
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Customer Success Advisor
3 weeks ago
Canada Creek Medium Full timeThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Advisor in Canada. In this role, you will own and shape the end-to-end customer journey, ensuring clients achieve meaningful value from a sophisticated cybersecurity platform. You will work closely with senior customer stakeholders, including...
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Customer Success Manager
2 weeks ago
Canada Creek Medium Full timeThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Manager in Canada. In this role, you will manage a portfolio of enterprise customers across North America, ensuring successful onboarding, adoption, and value realization. You will act as a strategic partner to senior stakeholders, building...
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Customer Success Manager
2 weeks ago
Canada Creek Medium Full timeThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Manager in Canada. In this role, you will manage a portfolio of enterprise customers across North America, ensuring successful onboarding, adoption, and value realization. You will act as a strategic partner to senior stakeholders, building...
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Senior Manager, Customer Success
1 week ago
, , Canada CoLab Software Full timeAt CoLab, we help engineering teams bring life-changing products to the world years sooner. Our platform is the world’s first Design Engagement System (DES) - a category defining product that Engineering teams use to engage in meaningful, productive design conversations, catch preventable mistakes, and get to market faster. Our customers include the...
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Manager of Customer Success
4 weeks ago
Canada Creek Medium Full timeThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Manager of Customer Success. In this role, you will lead a team focused on enhancing customer experiences and driving successful outcomes. You'll play a pivotal part in transforming customer engagement from reactive to proactive, ensuring that clients receive...
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Manager of Customer Success
4 weeks ago
Canada Creek Medium Full timeThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Manager of Customer Success. In this role, you will lead a team focused on enhancing customer experiences and driving successful outcomes. You'll play a pivotal part in transforming customer engagement from reactive to proactive, ensuring that clients receive...
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Customer Success and Implementation Manager
3 weeks ago
Canada Creek Medium Full timeThe Opportunity As a Customer Success Manager, you will lead enterprise‑scale SaaS deployments across TrustArc’s privacy, risk, and AI‑enabled solutions. You’ll combine technical fluency, consultative project leadership, and a customer‑obsessed mindset to drive measurable outcomes from onboarding through value realization. This role requires a...
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Customer Success and Implementation Manager
3 weeks ago
Canada Creek Medium Full timeThe Opportunity As a Customer Success Manager, you will lead enterprise‑scale SaaS deployments across TrustArc’s privacy, risk, and AI‑enabled solutions. You’ll combine technical fluency, consultative project leadership, and a customer‑obsessed mindset to drive measurable outcomes from onboarding through value realization. This role requires a...
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Customer Success and Implementation Manager
3 weeks ago
Canada Creek Medium Full timeThe Opportunity As a Customer Success Manager, you will lead enterprise‑scale SaaS deployments across TrustArc’s privacy, risk, and AI‑enabled solutions. You’ll combine technical fluency, consultative project leadership, and a customer‑obsessed mindset to drive measurable outcomes from onboarding through value realization. This role requires a...
