Global Remote Customer Success Team Lead

2 weeks ago


Victoria, Canada Canonical Full time

A leading open source software provider is hiring a Customer Success - Team Manager to expand their CSM team globally. This role involves strategic planning, enhancing customer engagement, and managing a team of customer success managers. The ideal candidate will have a strong background in customer success and a passion for new technologies. They should bring analytical skills and a collaborative approach to drive team performance and improve customer satisfaction. This is a remote position, with opportunities for travel for team events.
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  • Victoria, Canada Canonical Full time

    A leading open source software provider is hiring a Customer Success - Team Manager to expand their CSM team globally. This role involves strategic planning, enhancing customer engagement, and managing a team of customer success managers. The ideal candidate will have a strong background in customer success and a passion for new technologies. They should...

  • Customer Success

    2 weeks ago


    Victoria, Canada Canonical Full time

    Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers,...

  • Customer Success

    2 weeks ago


    Victoria, Canada Canonical Full time

    Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers,...


  • Victoria, Canada Certn Full time

    Location Canada - Remote, United Kingdom - Remote, London - England, Calgary, Canada - Remote, Victoria, British Columbia - Remote, United Kingdom - Sevenoaks, Kent Employment Type Full time Location Type Remote Department Customer Success Compensation Canada – CA$52.9K – CA$66.1K • Offers Equity • Offers Bonus UK – £28.9K – £36.1K • Offers...


  • Victoria, Canada Certn Full time

    Location Canada - Remote, United Kingdom - Remote, London - England, Calgary, Canada - Remote, Victoria, British Columbia - Remote, United Kingdom - Sevenoaks, Kent Employment Type Full time Location Type Remote Department Customer Success Compensation Canada – CA$52.9K – CA$66.1K • Offers Equity • Offers Bonus UK – £28.9K – £36.1K • Offers...


  • Victoria, Canada Certn Holdings Inc. Full time

    A growing global technology company is looking for a Customer Success Manager to drive strategic customer success initiatives. You will develop account plans, manage customer relationships, and utilize data to identify opportunities for growth. The ideal candidate will have proven success in customer success or account management, strong analytical skills,...


  • Victoria, Canada Certn Holdings Inc. Full time

    A growing global technology company is looking for a Customer Success Manager to drive strategic customer success initiatives. You will develop account plans, manage customer relationships, and utilize data to identify opportunities for growth. The ideal candidate will have proven success in customer success or account management, strong analytical skills,...


  • Victoria, Canada Opensignal Full time

    **How you will make an impact...** We’re looking for a Technical Customer Success Specialist to join our Customer Success team. A multi-faceted role that is central in ensuring the setup & management of deliverables and provides 1st & 2nd line support to our internal & external customers. You will be responsible for the lifecycle of customer engagement...


  • Victoria, Canada Canonical Full time

    The role of a Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers...


  • Victoria, Canada Canonical Full time

    A leading tech firm is seeking a Customer Success Manager to enhance customer satisfaction by resolving issues and ensuring smooth onboarding. This remote position requires strong organizational skills and a passion for technology, especially Ubuntu. Responsibilities include supporting customers through ticket resolutions, improving documentation, and...