Store Operations Manager

Store Operations Manager – Tractor Supply Company 3 days ago Be among the first 25 applicants Join to apply for the Store Operations Manager role at Tractor Supply Company Get AI-powered advice on this job and more exclusive features. Overall Job Summary This position is responsible for proficiency in all areas of a retail operation. The position serves as the second in charge of operations to the Store Manager. Duties include performing operational activities throughout the store and assisting the Store Manager in providing appropriate direction to the Operations Team Members. This role is process driven, promoting a safe and productive work environment for all Team Members, customers, and vendors, and training Operations Team Members on policies and procedures. Responsibilities include freight, recovery, feed management, backroom standards, and oversight of receiver duties. Essential Duties and Responsibilities (Min 5%) Maintain regular and predictable attendance. Work assigned schedules based on business needs. Uphold and promote a safe and productive work environment by following and enforcing policies and procedures. Provide customer service: Greet the customer Uncover the customer's needs Recommend products Ask for the sale Oversee the receiver role, including hiring, training, development, coaching, and ensuring receiving standards are met. Proficient in all receiver functions: vendor POS, backroom standards, outside standards, and inventory control. Lead and execute all operations processes and SOPs: stocking, truck unloading, store recovery, feed management, merchandise activities. Manage store perpetual accuracy, correct inventory discrepancies, oversee inventory adjustments, and process POs timely. Support the store manager with overall operations: driving sales and profit, planning, prioritization, delegating daily tasks. Lead freight movement; support merchandising initiatives, feed management, and inventory control. Train operations team members on policies and procedures. Adhere to loss prevention standards and respond to alarm calls. Adhere to inside and outside security standards and manage shrink. Participate in store audits and operate within company policies. Supervise cash handling procedures. Transport and make deposits to the bank. Operate forklift and baler. Operate cash register/computer. Assist customers with loading purchases. Complete all documentation associated with duties. Obtain required licenses or certifications. May be required to perform other duties as assigned. Required Qualifications Experience: Previous retail leadership experience is required. Prior store operations experience and supervisory experience is strongly preferred. Farming, ranching, pet/equine, or welding knowledge is preferred. Must be 18 years of age or older and possess a valid driver’s license. Education: High school diploma or equivalent is required. Bachelor’s degree in Business Administration or related field is preferred. Regardless of education level, you must read, write, and count accurately. Preferred Knowledge, Skills Or Abilities Ability to perform and execute principle responsibilities of team members. Strong interpersonal skills; able to resolve issues ethically with minimal conflict. Excels in a fast paced work environment. Working Conditions Indoor floors and outdoor lots generally are hard surfaces; lighting and temperature are adequate. Work shifts vary, generally no less than 4 hours and may exceed 8 hours. Environment is moderate noise indoors. Promote a safe and productive work environment for team members and customers; adhere to company safety training and guidelines. Ability to work outdoors in adverse weather conditions. Physical Requirements Non-sedentary position. Need physical and mental stamina to move throughout store and outdoor areas quickly and safely. Ability to move and transfer merchandise up to 50 pounds. Ability to push and pull merchandise up to 2,000 pounds with proper equipment. Can occasionally lift or reach overhead. Can frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. Can move throughout store for an entire shift. Can safely access all areas of store (selling floor, side lot, stock area, register area). Can operate and use all equipment (dolly, handtruck, forklift, baler, computer, cash register). Forklift and baler not required under 18. Can read, write, and count accurately for documentation. Strong written and verbal communication skills. Can process information through POS system. Can complete required training and certification to dispense propane (if applicable). Not applicable under 18. Can travel as required in support of district needs. Can drive or operate a vehicle for business needs. Can complete all required training and certifications. Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our team members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive, accessible total reward package. We understand the evolving needs of our team members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well‑being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company‑paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full‑time and part‑time team members. Part‑time new hires gain eligibility for TSC benefits by averaging at least 15 hours per week during the 90‑day lookback period. The lookback period starts the first of the month following the date of hire. If the 15‑hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visit this link for more specific information about the benefits and leave policies applicable to the position you’re applying for. #J-18808-Ljbffr