Operations Manager

Operations Manager - Dining and Housekeeping

Why Aramark

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Aramark.ca

Language Employee Login Job Description Title: Operations Manager - Dining and Housekeeping Requisition #: 685430 Location: Greater Toronto Area, ON, CA Career Area: Professional & Management Information at a Glance

Job Description At Aramark, we are continuing to grow and expand our operations across the

Greater Toronoto Area . As part of that growth, we are looking to connect with experienced and passionate

Operations Managers

who would be interested in future leadership opportunities within our organization to lead

dining, catering, housekeeping and laundry services

in one of various industries.

Operations Managers responsible for dining, catering, housekeeping and laundry services play a critical role in overseeing operations, client relationships, financial performance, employee engagement, and operational excellence. Successful leaders are customer-focused, results-driven, and passionate about creating outstanding experiences for clients, guests, and team members.If you're looking to grow your career with a company that values innovation, leadership, and service excellence, we encourage you to join our talent community.

Job Responsibilities

Be seen as a senior leader for all operations and advocate for both our client and Aramark

Accountable and responsible for maintaining a culture focused on safety in everything we do

Build and lead management teams capable of delivering innovation, quality, and operational excellence across all service lines

Deliver the highest quality services while exceeding client and customer expectations

Drive revenue growth across service lines through exceptional execution and targeted business development initiatives

Support client and stakeholder initiatives while identifying opportunities to strengthen partnerships

Deliver sustainability goals as they pertain to food services

Manage client premises, capital assets, and facilities in a professional manner

Connect, influence, and bring creative and strategic thinking to build and maintain stakeholder advocacy

Develop strategic operating plans aligned with client objectives and sustainable business practices

Establish and maintain food production systems and procedures for ordering, receiving, storing, preparing, and serving food products safely and efficiently

Develop operational forecasts, monitor expenses, and report variances

Develop client communication strategies and conduct regular business reviews to share successes, opportunities, and progress against annual operating plans

Ensure successful implementation of operational programs and executional frameworks

Recruit, coach, mentor, and develop Front Line Supervisors and other operational leaders

Build strong relationships within local communities and develop professional networks that support future business opportunities and organizational growth

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

Minimum 5 years of experience leading large teams in food service, hospitality and environmental services

University Degree, College Diploma, or equivalent experience in Business Administration, Hospitality Management, or a related field preferred

Advanced food safety certification preferred

Strong financial acumen, including food cost, labour management, inventory control, and budgeting

Proven ability to analyze financial statements, operating reports, and budget variance reports

Demonstrated success recruiting, developing, and retaining diverse teams in a dynamic environment

Experience managing teams of 20 or more associates

Strong leadership, coaching, and people development skills

Excellent attention to detail and commitment to operational excellence

Catering experience considered an asset

Positive attitude and strong customer-focused mindset

Proven ability to build and maintain internal and external relationships at all levels, including senior leadership and clients

Knowledge of regulatory requirements including WHMIS, Occupational Health & Safety, and infection prevention and control practices

Strong computer skills, including Microsoft Excel, PowerPoint, and Word

Excellent verbal and written communication skills

Ability to adapt to new environments and successfully lead change initiatives

What We Offer You:

Time to Recharge : Three weeks of paid vacation