Facility Service Worker

Anticipated Start Date:

As soon as possible

Facility Service Workers (FSW) play a crucial role in ensuring that guest experiences at the Richmond Olympic Oval are supported by outstanding first impressions. As a Facility Service Worker, you are both proactive and responsive in providing exceptional guest experiences through routine facilities and/or equipment care, cleaning and maintenance, parking operations, venue conversions and frontline operational services. FSW’s are great at finding solutions, capable of independent motivation, love to work in a busy operational environment, customer focused and able to perform well within a team environment.

Your core responsibilities include:

• Parkade & parking operations support as required including wayfinding, in/out permissions, basic enforcement and general oversight at primary and secondary parking sites (some locations may be off-site in close proximity to the Oval)
• Facilities, grounds & equipment upkeep, including the safe moving, storing and set‑up of equipment
• Building Service Worker (BSW) services as required including sanitization and cleaning
• Facility conversions and support services as required for multiple departments, meetings, events and/or similar
• Minor maintenance as required
• Vehicle and equipment operations on and off site as required
• Detail, presentation and service oriented in all duties as assigned

Examples of Work include:

• Parkade support services such as traffic flow & capacity, safety & compliance initiatives, minor maintenance, etc.
• Detailed upkeep of exterior grounds, including waste & debris removal, safety & aesthetics checks, minor maintenance, etc.
• BSW support services such as sweeping, waste collection, recycling services, supply stocking, etc
• Cleaning and sanitization duties as assigned to BSW’s and/or FSW’s
• Review facility schedule to plan & prepare for public access, meetings, events, multi‑department support services, etc.
• Liaise and support multiple internal and external stakeholders as required
• Execution and/or support of facility services & conversions
• Vehicle and equipment operations
• Inventory control and log entries as required
• Written and oral communications
• Minor maintenance tasks as assigned, interior & exterior
• Other duties as assigned

Your schedule at the Oval will look like:

We are specifically looking for coverage during our weekday, day‑time hours. Monday-Friday, 7AM-5PM.

Working Conditions:

• Must be able to work in all types of indoor & outdoor year‑round climate conditions
• Must be able to be stand and/or walk for extended and/or full periods of shifts
• Must be able to meet ongoing physical demands of work, including safe lifting, pushing, pulling, bending, twisting, reaching, etc.
• Must be able to consistently lift a minimum of 50 lbs.
• Safe use of vehicles and equipment as required
• Independent and team work

Knowledge, Skills & Abilities:

• Exceptional detail and customer service skills
• Knowledge and ability of the cleaning methods, materials, tools and equipment used in janitorial work
• Knowledge of routine building and equipment maintenance, and minor repair tasks
• Knowledge of janitorial workplace hazards and safe practices
• Knowledge of and ability to provide excellent customer service
• Knowledge of and familiarity with a computerized maintenance management system is an asset.
• Ability to understand and follow oral and written instructions
• Ability to deal courteously and effectively with co‑workers and the public
• Ability to work independently with minimal supervision
• Experience with parking enforcement, road safety and/or traffic management (flagging) an asset
• Forklift and scissor lift certification an asset
• IT, A/V, event sound and/or audio experience an asset
• Experience with safe use of tools and equipment an asset
• Refrigeration Safety Awareness education and/or certification an asset
• Must successfully complete and maintain a clear Criminal Record/Police Information Check.

Qualifications and Experience:

• Completion of Grade 12 or equivalent
• Valid BC Driver’s License
• Building Service Worker Certificate is preferred

Compensation:

$27.27 per hour (*inclusive of 12% in‑l‑ue of benefits) as per the Collective Agreement.

Perks:

Our workplace culture embraces People, Excellence, Leadership, Team and Innovation.

• Access to use the Oval's 20,000sq ft fitness centre with top class facilities, over 100 pieces of strength and cardio equipment, 4‑storey climbing wall, YYoga stud