Assistant Branch Operations Manager

3 weeks ago

Richmond Hill, Canada RBC Dominion Securities Full time

Assistant Branch Operations Manager - RBC Dominion Securities Location: Richmond Hill, Ontario, Canada Overview The RBC Dominion Securities Management team in Richmond Hill is looking for an energetic Assistant Branch Operations Manager to join their team. The role fulfills a leadership position in the branch, providing operational and administrative support to the Branch Management Team and Advisor teams. Responsibilities Instrumental in managing daily administrative operations of the branch including approval of incoming and outgoing daily transactions, verifying and actioning requests submitted by sales support staff, verifying documentation and approving account openings, etc. Assist with training new branch support staff and coordinating ongoing training initiatives for existing branch staff. Ensure compliance and internal control requirements are met. Manage branch technology access, setup, and troubleshooting. Qualifications Must-Have Meticulous attention to detail and excellent time management skills Exceptional written and verbal communication skills A professional approach to all situations to create a positive working environment Ability to complete duties independently seeking out own answers and solutions Nice-to-Have Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) Knowledge of RBC Dominion Securities’ systems and procedures Experience in the securities industry Benefits A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities An opportunity to make a difference and have a lasting impact on the lives of others The chance to work in a dynamic, collaborative, progressive, and high‑performing team A world‑class training program in financial services Job Skills Customer Relationships, Customer Service, Customer Service Administration, Customer Service Management, Ensure Compliance, Interpersonal Relationship Management, Leadership, Microsoft Excel, Microsoft Office, Oral Communications, Problem Management, Time Management Additional Job Details Address: 260 EAST BEAVER CREEK RD, RICHMOND HILL City: Richmond Hill Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: WEALTH MANAGEMENT Job Type: Regular Pay Type: Salaried Posted Date: 2025‑11‑17 Application Deadline: 2026‑01‑17 Pay Range: $50,000.00 - $85,000.00 Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging, and opportunity for all. #J-18808-Ljbffr

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