Senior Retail POS Partnerships Project Manager

OverviewWe’re looking for a Senior Retail POS Partnerships Project Manager to join our Partnerships team in North America. You will be at the center of Lightspeed’s growing Retail App Store ecosystem. You’ll lead integration onboarding, enhance the developer experience, and collaborate closely with partners to ensure best-in-class integrations that drive business impact. You’ll act as the bridge between technical teams, product, and partnerships—ensuring we continue to scale strategically with high quality. This role is ideal for someone with a strong technical foundation, experience in SaaS or retail tech, and a passion for enabling partner success through scalable solutions.What You’ll Be DoingDefine and maintain the App Store integration and developer experience roadmap in collaboration with Product, Sales, and Partner teams.Manage the onboarding lifecycle for new integration partners from exploration to deployment.Lead technical conversations with partners to scope and support integration development.Ensure integration quality by validating UX, technical fit, and performance prior to go-live.Act as a technical point of escalation for partner issues not resolved by API Support.Maintain up-to-date guides, documentation, and best practices for integration partners.Monitor and reduce developer friction by improving the Developer Experience and lowering support volume.Support Partner Managers with product/technical insights and collaboration during GTM planning.Track partner pipelines and manage project workflows for timely delivery.What You Need To Bring4–7+ years of experience in Product Management, Solution Architecture, Partnerships, or Technical Program Management within a SaaS or retail tech environment.Strong technical background with experience working on or alongside product and engineering teams.Working knowledge of APIs, and experience in integration design or support.Familiarity with HTML, CSS, JavaScript (or ability to review/debug when needed).Excellent project management and stakeholder communication skills.Strong problem-solving skills and ability to operate autonomously in a fast-paced environment.Experience with App Store or Developer Portal strategy is a plus.As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.You’ll EnjoyA flexible work environment that empowers you to do your best workA culture that celebrates performanceThe chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heardCareer-defining opportunitiesPlus benefits designed to keep you happy, healthy and fulfilled.Flexible paid time off and remote work policiesEquity options, because this is your company tooContributions to your pension plan. Your future mattersTraining opportunities to grow your skills and careerHealth and wellness credit so you feel your bestTime off to volunteer and give back to your communityInterest groups, employee led networks, social committees to sponsored sports teamsComputer purchase program to get your personal MacbookEnhanced parental leave to support growing familiesFuel your growth. Find your people. At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities.To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.Who We Are: Powering the businesses that are the backbone of the global economy, Lightspeed\'s one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the NYSE and TSX. Lightspeed handles your information in accordance with our Applicant Privacy Statement.Seniority level: Mid-Senior levelEmployment type: Full-timeJob function: Project Management and Information TechnologyIndustries: Software Development #J-18808-Ljbffr