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Pharmacy Assistant

2 days ago

Halifax, Canada Sentrex Health Solutions Full time

Position Type: Full-time Department: Pharmacy Work Location: Halifax, Nova Scotia Work Hours: Monday - Friday 9AM - 5PM Work Arrangement: On-Site Travel Required: No A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services. Why join Sentrex? Competitive Salary and generous vacation entitlement Wellness Program (5 paid days off for your well-being) Paid Sick Days Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance Employee & Family Assistance Program RRSP Matching Program Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture. We encourage you to apply and accept all applications. We realize that not every candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you Accommodations can be made available upon request for those candidates taking part in the selection process. The Opportunity: The Pharmacy Assistant is primarily responsible for dispensary duties including prescription entry and processing, picking, packaging and shipping of medications, answering telephone calls, accounts receivables and payments, maintaining inventory, assisting in compounding within scope of practice, and other administrative duties as required to support the pharmacy team. A Day in the Life (What you will do here): Accurate processing of prescriptions for all programs and medications, including following up on insurance billing issues with third‑party payers and patient support programs Provide exemplary customer service to clinic staff, nurses and physicians primarily by phone or email Label, pick and package prescriptions in accordance with standard operating procedures to ensure safe, efficient and accurate supply to patients Adhere to all relevant guidelines including the established Standard Operating Procedures and all applicable regulatory requirements set out by the provincial pharmacy regulatory college Ensure safe and appropriate storage of medications Actively contribute to the ongoing review of pharmacy policies and procedures Inventory management and reconciliation, including ordering, maintaining and organizing appropriate inventory and packaging supplies to support dispensing Monitor fridge temperatures and report any variances directly to the Pharmacy Manager or designated supervisor Develop and maintain professional relationships with health care professionals, reimbursement coordinators, private payers and patients Prepare medications for shipping, including packing into cold‑chain coolers Accurately arrange for delivery services and couriers so that prescriptions are received on time by patients and clinics Call patients to schedule refills of medications Attend and participate in staff meetings Assist with other duties as assigned by the pharmacist and/or manager within scope of practice What you need to ensure you are set up for success: Minimum 1–2 years experience in a pharmacy setting required Experience with Kroll preferred Knowledge and understanding of specialty medications and third‑party billing issues is considered an asset Excellent verbal and written communication skills in English; ability to communicate in French is an asset Strong computer skills in a Windows environment using MS Office (Excel, Word) Excellent phone etiquette and interpersonal skills Highly organized with strong attention to detail Proven ability to self‑manage time, set priorities and multi‑task to meet competing deadlines Ability to perform all technical duties involved in dispensing medications Ability to perform physical activities required of the role, including lifting up to 50 lbs and standing for extended periods Position requires significant self‑start and independence What makes you a great fit for this team: Commitment to providing a high level of service to internal and external clients Highly adaptable with a track record of success during growth and organizational change Proven track record of developing trust and influence at multiple levels Impactful and candid communication style Exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders #J-18808-Ljbffr