ServiceNow Work place Delivery Architect

3 weeks ago

Toronto, Canada Cloudious LLC Full time

Cloudious LLC is one of the fastest emerging IT Solutions and Services company headquartered in San Jose, CA with their global offices in Canada, EMEA & APAC.
We are currently hiring a seasoned ServiceNow Work place Delivery Architect who comes with a strong consulting mindset.

ServiceNow Work place Delivery Architect
Mississauga, ON(Remote)
Long Term Contract

Minimum 7-15 years working experience with ServiceNow platform as a Developer in enterprise-wide, multi-tier ServiceNow production environment.
Ability to conduct / lead/plan requirement gathering work shops
You will be responsible for delivering out-of-the-box solutions like WSD Workplace Service Delivery.
Technical Implementation: Collaborate with cross-functional teams to implement ServiceNow solutions aligned with requirements and industry best practices. Lead the implementation of ServiceNow solutions, ensuring adherence to best practices and overseeing complex scripting and configurations.
Data Migration: Facilitate and lead data migration activities from legacy systems to ServiceNow, ensuring accuracy and consistency. Validate and strategize data migration to optimize ServiceNow data structures.
At least 7 years of experience in the IT Industry Experience as developer / Dev lead
Working knowledge of cloud scripting languages preferably JavaScript’s, JSON.
Excellent / advance understanding and ability to script automated processes.
Agile Scrum methodology Experience
Hands-on experience integrating ServiceNow with external systems
Hands-on experience on building Custom Application
Solid knowledge of JavaScript, HTML, CSS.
Portal Scripting in Angular JS
CSS based UX/UI design & development
Understanding of Angular based Client side & Server-side scripts
Client Side and Server-Side Scripting i.e., Catalog Client Script, Business Rules, Script Actions, Script Includes, etc.
Client and Server APIs i.e., GlideDialogWindow, Glide Form, GlideAggregate, GlideRecord, etc.
Hands-on experience in ITSM, Service Level Management, Service Catalog, Release Management, Asset Management, CMDB, Event Management, Orchestration, Active Directory integration, B2B Integration and Virtual Agent.
Excellent time management, organizational skills, crisis management and problem-solving skills are essentials
Good oral and written communication skills Strong analytical, teamwork and customer engagement skills
Ensures information is accurate and complete Self-motivated and open to learn all aspects of cloud administration
Must be willing to teach and share all knowledge with team members and other operational teams
Certification a plus
ServiceNow Administration certification
ServiceNow Certified Implementation specialist (Various Tracks)
ServiceNow WSD Certification

Required Skills
Strong ITSM Process knowledge
Reporting & Dashboards
Good understanding of Business Rules, Client Scripts, UI Policies, UI Actions, ACLs & Best Practices
Notifications & Workflows
Import Sets, Transform Maps
REST, SOAP Integrations
Service Portal Pages, Widgets, UI Macros
Virtual Agent
Client & Server APIs, Script Includes
JavaScript, AJAX, AngularJS, HTML, CSS, JSON, Agile Scrum Knowledge

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