IT Specialist

Do you want to work at an organization that is people focused, service minded and results oriented, that offers their customers creative problem solving, progressive solutions, and improved outcome? Then Android Industries may be the place for you. We are committed to a culture of excellence, with a focus on best practices and continuous improvement. We understand that our people are our biggest strength, and we know that world-class service happens because of our capable and valued team members. Whether you are looking for an assembly position or a career in manufacturing management, you can thrive as a member of our team.

IT SPECIALIST

JOB SUMMARY:

IT Specialist is responsible for maintain and improve the technical systems of the facility to ensure Team Members have the technology they need to complete their work and the Company’s important files and information remain safe and intact.

DUTIES AND RESPONSIBILITIES:

• Technical support for customized production related applications.
• Primary contact for hardware and software related questions.
• Support scanning and printing activities for all Team Members.
• Assist with the implementation of systems upgrades and security integrity.
• Maintain and troubleshoot LAN / WAN and Wireless Infrastructure.
• Proactive systems monitoring to include problem identification, escalation and resolution.
• Writing process and workflow documentation.
• Coordinate hardware, operating system and software setup.
• Train end users on hardware and software applications.
• All other duties as assigned.

EDUCATION AND EXPERIENCE:

• Bachelor's degree or equivalent specialized training or certification.
• Technical certifications, college or equivalent work experience in hardware, programming, application support and operations is desired.
• Experience: 3+ years of experience in related field. Help desk experience a plus. Hand Held bar code scanning and printing experience a plus.

TRAVEL:

Travel Required: Minimum

KNOWLEDGE, SKILLS, AND ABILITIES:

• Familiar with Microsoft Office, Windows Server, MSSQL, Windows 10 Professional and Project.
• Basic networking fundamentals and client/server architecture.
• Basic wireless network experience.
• Experience with Visual Basic, VB.net, and macro creation a plus.
• Experience supporting Office 365 suite.
• Experience with VMware ESXI 6.0 and greater, and vCenter 6.0 and greater.
• Experience with Microsoft Team is a plus.
• Experience with Raspberry PIs is a plus.
• Ability to learn and adapt to new technology.
• Willing to do whatever it takes to support the team and thus the customer.
• Ability to participate in change activities and lead them as required.
• Strong problem solving and analytical skills.
• Works well within a team environment.
• Attention to details and aptitude for working with data.
• Highly organized and able to prioritize tasks.
• Technical support experience

PURPOSE:

Building A Better Everything

We build a better culture by putting people before profit, leading for purpose, passion and performance, and creating an environment devoted to an exceptional experience for our customers and people. We lead with respect and humility, are aligned to a common purpose, and hold ourselves accountable to embody our values in everything we do. We foster a commitment to engaging and empowering each person.

VALUES:

• Respect
• Integrity
• Perseverance
• Teamwork

Android Canada employees will be required to provide proof of vaccination, or medical exemption, effective December 12, 2021. Android advocates full equal employment opportunity for all people without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital or family status, or status as covered veterans in accordance with applicable federal, state, provincial and local laws. Android complies with applicable legislation governing non-discrimination in employment in every location in which the company has facilities. Accommodations required due to disability are available upon request for candidates taking part in all aspects of the selection process.