APO, Academic Advising and Support Services

Division Faculty of Science and Technology

FTE 1.0

Location Name Virtual - Alberta (Remote)

Position Type Permanent

Location Athabasca, AB

Job ID 3284

Posted 10/6/2026 12:00:00 AM

Closing Date 10/21/2026 12:00:00 AM

Wage Min 75753.0000

Wage Max 100852.0000

Guided by Like No Other, Athabasca University’s (AU) strategic plan, AU’s approach to accessible yet transformative education and research is truly distinctive. Our academic mission is to remove barriers to post-secondary education for learners, regardless of their age, location, career, or educational background.

Based in the beautiful region of Athabasca, Alberta, AU is one of four Comprehensive Academic and Research Universities (CARUs) in the province. We are a public, board-governed, open, and online university serving more than 37,000 students across Alberta, Canada, and around the world.

AU seeks to be an agile and inclusive workplace in which all team members can grow, make their highest contribution, and each make a difference to our academic vision and mission.

Led by President Dr. Alex Clark, AU is embarking on an exciting new chapter. Drawing from five decades of growth in distance and online education, we aim to grow our position as Canada’s foremost innovator in flexible, online and accessible learning. With an inclusive Senior Leadership Team dedicated to empowering every team member to contribute, learn and thrive, AU stands poised for an exciting and ambitious next stage of development.

Athabasca University's Faculty of Science and Technology is recruiting for an APO, Academic Advising and Support Services.

Faculty of Science and Technology

The Faculty of Science and Technology (FST) is committed to fostering a meaningful and inclusive learning experience through excellence in teaching and scholarly activities. Our students, whether enrolled in programs or taking individual courses in science, computing science or architecture to fulfill other areas of study, are diverse in their demographic and geographical location.

In the realization of the themes of access, opportunity, and community, we aim to change lives and communities from local to global like no other university. In an increasingly complex world, our flexible model enables learners to obtain the necessary skills for future employment while developing their ability to be resilient, think creatively, and work collaboratively as global citizens.

Our faculty is home to emerging research, innovative courses, responsive student support, recognized programs, and community outreach. Please visit our website for more information: Faculty of Science and Technology.

The Position:

The Administrative Professional Officer (APO), Academic Advising and Support Services (AASS) is responsible for the day-to-day supervision and coordination of assigned FST academic services units. The position oversees daily operations, coordinates workload and staffing coverage, supports consistent application of established advising practices and procedures across FST programs, and provides direction and support to employees.

The APO works within established university policies, academic regulations, faculty procedures and service standards to support consistent and effective advising services. The position addresses day-to-day student service and operational matters within its area of responsibility and refers matters requiring policy interpretation, exception, significant employee relations intervention, or broader management authority to the Faculty Manager.

The APO fosters a respectful, collaborative, and professional team environment, proactively managing team dynamics and supporting positive working relationships that promote staff performance and engagement.

The incumbent is responsible for maintaining the unit's administrative systems and procedures, unit communications, coordination of timely resolution of complex student and operational matters, in-depth training and performance management of advising staff, assignment of staff workload and priorities and quality assurance within FST's Academic Advising and Support Services units.

The position works collaboratively with the Faculty Manager, FST Leadership and other university units to coordinate advising activities, support the impleme