Senior Backend Software Engineer

OverviewHive is a fast-growing SaaS company offering marketing solutions to live event promoters across North America. Our engineering team builds and maintains the systems that empower our customers to do powerful things simply and intuitively. We operate with agility—shipping minimum viable products, deploying multiple times daily, and rapidly iterating based on customer feedback. At Hive, we handle impressive technical scale: ingesting high-volume data in real-time from 20+ integrations (including Ticketmaster and Eventbrite), storing and querying billions of customer data points, and delivering over 200 million emails and SMS messages monthly to our clients\' customers. Our platform runs entirely on AWS, with a backend technology stack that includes Python, Django, MySQL, MongoDB, Elasticsearch, Clickhouse, Redis, and a comprehensive suite of AWS services.We\'re seeking a Senior Backend Software Development Engineer to solve hard problems, and to enable exceptional customer experiences at scale. The RoleAs a Senior Backend Software Development Engineer at Hive, you\'ll design, build, and maintain critical services and integrations that power our product ecosystem. This role focuses on developing scalable foundational services that enable our engineering teams to deliver value efficiently and predictably. Tech StackAWS, Docker, Python, Django, MySQL, MongoDB, Clickhouse, Redis, Elasticsearch, DataDog, Sentry. What You\'ll DoDesign and build robust backend services that enable Hive\'s marketing platform to scaleOwn features end-to-end, from architecture and implementation through deployment and production supportBuild and optimize high-throughput data pipelines processing billions of customer data pointsCollaborate with product teams to design scalable APIs and integrate with external platforms like Ticketmaster and ShopifyEnhance application performance and reliability across the stackImplement comprehensive monitoring and observability for the services you build What We\'re Looking For7+ years building backend services and APIs at scaleStrong experience with AWS (or similar cloud platforms)Demonstrated expertise in Python/Django, database design, API design, distributed systemsExperience owning production services, including participating in on-call rotations and incident responseExperience with high-volume data processing and real-time systemsExcellent communication skills with the ability to collaborate effectively across teams and explain complex technical concepts clearly Bonus QualificationsProven experience scaling complex AWS environments and optimizing performance across the full technology stack during periods of significant growthTrack record of implementing and improving SLOs and observability solutions for backend servicesLeadership experience in establishing and improving incident management processes What we offerOpportunity to shape reliability practices: help define and scale how reliability is approached at a rapidly growing companyCollaborative engineering team: work alongside experienced engineers who care deeply about building reliable, high-quality systemsMeaningful salary and equity: you\'re rewarded based on impactWork fully remotely in Canada: you can be productive from your home or elsewhere in Canada with legal work authorizationFlexible work hours: customize your schedule as long as it\’s not disruptive to your role, team, and HiveHealth + Insurance: Comprehensive health and dental coverage with a parental leave top-up programOpen vacation/PTO policy: so you can be happy and healthy About HiveHive is the industry-best marketing platform for event marketers. Our platform powers marketing for 1500+ iconic events, festivals, venues, promoters, and event-centric brands across North America. We help our clients sell out their shows and make their events unforgettable by helping them grow their customer base and personalizing and automating their email, SMS, and ad campaigns. Hive integrates with 25+ partners like Ticketmaster and Shopify, ingesting rich customer data in real-time. With this data, event marketers can segment their audiences in powerful ways and send timely, customized messages to their customers. Hive was founded in a University of Waterloo computer lab and graduated from Y Combinator in 2014. Today, we\'re a remote-first team spread across Canada and the US, building a product and a culture that values clarity, ownership, and real customer impact.To learn more about our team, check out the About Us and Careers pages on our website. #J-18808-Ljbffr