Senior User Experience Designer

Senior User Experience Designer (Vancouver Hybrid) Company OverviewAt Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department OverviewJoin a World Class Design Team At Motorola Solutions, we believe exceptional customer experiences are born from a deep understanding of user needs, powered by insightful data, and brought to life through thoughtful design. We’re guided by a shared purpose – helping people be their best in the moments that matter. Our Experience Design & Research team is a dynamic, multidisciplinary group of Industrial Designers, UX Designers, User Researchers, and Human Factors practitioners. We are at the forefront of understanding our users, translating those insights into impactful products and services that solve for safer across our communities, schools, hospitals and business. Job DescriptionWe are seeking an exceptional and passionate Senior UX Designer to join our award-winning, mission-driven Experience Design & Research team. This is a pivotal role for a designer to operate as a UX leader across our design team and cross-functional product stakeholders. Your primary objective will be to define design strategy and drive implementation from initial concept through delivery and launch. You will excel in the discovery phase, leading dynamic ideation, and translating ambiguity into clear, high-impact design. You will partner closely with product management and engineering teams to ensure high-quality implementation of features into the final product delivered to our customers. You will evolve our UX practice, leveraging deep skills in interaction design, prototyping, and AI-assisted workflows to deliver world-class solutions recognized globally for excellence. Responsibilities Collaborate with the global UX team to design the next generation of public and private safety applications and device interfaces, ensuring design unity and process evolution across the company. Lead the entire product design lifecycle—from ideation and prototyping to final delivery—in close collaboration with UX researchers and product managers, turning field insights into reality. Work with product managers to influence product strategy, ensuring a user‑centric and design‑led approach to development. Design ethical, human‑centric experiences around AI and ML technologies. Articulate complex interaction concepts and design rationale clearly to both technical and non‑technical stakeholders to secure buy‑in for design solutions. Conduct usability testing and utilize qualitative/quantitative research and contextual inquiries to inform design decisions. Take ownership of projects, managing communication of timelines, and execute independently. Establish, promote, and evangelize design guidelines, best practices, tools, and standards to evolve our UX practice and craft. Mentor other designers across the team. Qualifications Deep knowledge of core UX methodologies including Information Architecture, Storyboarding, Journey Mapping, Rapid Ideation, Prototyping, Usability Testing, Persona Creation, Competitive Analysis and System Thinking. Proficiency with key design tools (specifically Figma) and familiarity with project management platforms (JIRA). Proven ability to utilize user data and metrics to inform design decisions. AI Fluency: Experience leveraging and direct usage of AI tools (e.g., Figma Make, LLM deep research) for brainstorming, prototyping, and accelerating the design workflow. Experience leading collaborative ideation sessions and design workshops that facilitate collaboration between all product stakeholders and deliver meaningful outcomes. Collaborative partner who builds and nurtures strong relationships with designers and business partners. Strong communication and presentation skills, capable of engaging stakeholders to manage differences and create buy‑in. Comfortable operating in ambiguity and balancing strategic vision with execution swiftness. 4+ years of professional experience as a UX designer in digital product design. Bachelor’s or Master’s degree in HCI, Design, Psychology, Computer Science (with a focus on HCI), or a related field, or equivalent practical experience. Strong portfolio demonstrating both strategic thinking and hands‑on design execution. Demonstrated mastery of planning and facilitating workshops, design sprints, and customer co‑creation sessions. BenefitsTarget Base Salary Range: $100,000 CAD – $120,000 CAD. Hybrid role operating out of our downtown Vancouver Offices. No relocation required. Travel requirements: None. EEO StatementMotorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally‑protected characteristic. We are committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. #J-18808-Ljbffr