Customer Advocacy Specialist — Remote Problem Solver

4 weeks ago


Hamilton, Canada Affirm Full time

A financial technology company is seeking a Customer Advocacy Specialist to enhance customer trust and address complex complaints. The role focuses on effective communication, problem-solving, and collaboration with various departments. Ideal candidates will possess strong writing skills, customer empathy, and a commitment to continuous improvement. This position offers a competitive salary range of $55,000 - $75,000, health benefits, and the flexibility to work remotely.
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  • Hamilton, Canada Affirm Full time

    A financial technology company is seeking a Customer Advocacy Specialist to enhance customer trust and address complex complaints. The role focuses on effective communication, problem-solving, and collaboration with various departments. Ideal candidates will possess strong writing skills, customer empathy, and a commitment to continuous improvement. This...


  • Hamilton, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Affirm Full time

    A financial technology company is seeking a Customer Advocacy Specialist to enhance customer trust and address complex complaints. The role focuses on effective communication, problem-solving, and collaboration with various departments. Ideal candidates will possess strong writing skills, customer empathy, and a commitment to continuous improvement. This...


  • London, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Affirm Full time

    A financial technology company in London, Ontario is seeking a Customer Advocacy Specialist to resolve complex customer complaints while enhancing customer experience. The ideal candidate will possess a Bachelor’s Degree, 1+ years of relevant experience, and exceptional communication skills. This role supports a remote-first work environment, focusing on...


  • Hamilton, Canada Affirm Full time

    Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm’s Customer Advocacy and Retention (CAR) team sits within Customer Operations and houses our customer complaint experts. When customers share their challenging experiences with...


  • Hamilton, Canada Affirm Full time

    Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm’s Customer Advocacy and Retention (CAR) team sits within Customer Operations and houses our customer complaint experts. When customers share their challenging experiences with...


  • Hamilton, Canada Affirm Full time

    Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm’s Customer Advocacy and Retention (CAR) team sits within Customer Operations and houses our customer complaint experts. When customers share their challenging experiences with...


  • Windsor, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern O, Canada Affirm Full time

    A leading fintech company is seeking a Customer Advocacy Specialist to solve customer complaints and improve the customer experience. You will work cross-functionally to ensure effective resolutions and drive process improvements. Ideal candidates possess strong communication skills and a Bachelor’s degree. This fully remote position offers a salary range...


  • Calgary, Toronto, Montreal, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Affirm Full time

    Join to apply for the Customer Advocacy Specialist role at Affirm Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm’s Customer Advocacy and Retention (CAR) team sits within Customer Operations and houses our customer complaint...


  • London, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Affirm Full time

    Customer Advocacy Specialist – Affirm Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm’s Customer Advocacy and Retention (CAR) team sits within Customer Operations and houses our customer complaint experts. When customers...


  • Oshawa, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern On, Canada Affirm Full time

    Customer Advocacy Specialist – affirm affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. affirm’s Customer Advocacy and Retention (CAR) team sits within Customer Operations and houses our customer complaint experts. When customers...