Pharmacy Assistant

Pharmacy Assistant – Shoppers Drug Mart Enter local stores to deliver health, beauty and convenience services in your community while keeping the customer at the centre of everything you do. Overview Assist with the technical functions of dispensing prescriptions, support pharmacy services, and participate in the maintenance and operations of the pharmacy according to the Pharmacy Standards of Practice. Provide superior, timely, and pleasant service to customers. Responsibilities Customer Service: greet customers promptly and gather prescription information according to standards. Perform duties in priority according to the role assignment schedule. Refer clinical inquiries to the pharmacist. Set realistic customer expectations regarding wait times. Locate and cash out prescriptions and ancillary items; maintain and control the cash register in the dispensary. Ensure customers requiring counseling are referred to the pharmacist. Adhere to all confidentiality and privacy requirements. Administration Receive new and repeat prescription orders in accordance with SOP. Prepare and submit orders, except for controlled drugs and narcotics. Adjudicate third‑party billing and manage manual accounts. Answer telephone calls and refer to pharmacist when necessary. Manage incoming faxes according to pharmacy standards. Assist pharmacist with coordinating call‑backs. Accurately file completed documentation as per pharmacy standards. Prescription Workflow Assist in prescription preparation to company standards and professional services. Data entry for new prescriptions and manage refill request processing. Select medications to fill prescriptions according to pharmacy standards. Efficiently count, measure, package, and label prescriptions. Accurately enter and maintain appropriate data within applicable pharmacy systems. Skills & Qualifications High School Diploma. Diploma from a pharmacy‑assistant credited course (preferred). Previous pharmacy experience (preferred). Effective organizational and multi‑tasking skills. Problem‑solving skills. Strong attention to detail. Benefits Work for a local business owner while receiving the support of a national brand. Benefits include a purchase‑discount program, flexible and varied schedules, competitive pay, and online learning through the Academy. Accommodation available upon request for applicants and colleagues with disabilities. We uphold the law and our code of conduct. Salary Hiring range: $18.60 – $23.50 per hour, depending on experience and location. Hiring Type Part‑time; entry level. #J-18808-Ljbffr