Bilingual Director, Relationship Management

1 week ago

Toronto, Canada International Financial Data Services (IFDS) Full time

Bilingual Director, Relationship Management – International Financial Data Services (IFDS) Employment Type Permanent Address 30 Adelaide Str, East Toronto, Ontario, M5C 3G9, Canada Job Overview The Bilingual Director, Business Development & Relationship Management is an integral role focused on relationship management and business development supporting IFDS’ internal & external stakeholders. Reporting to the Senior Vice President, Business Development & Relationship Management, this role co‑manages strategic client relationships and contributes to IFDS profitability by supporting revenue generation opportunities within current and future service offerings. The incumbent also manages the delivery of services and solutions tailored to clients’ needs and project requirements, ensuring the highest quality solutions across IFDS’s service teams. Key Responsibilities Client and New Prospect Oversight Management (50%) – Develop and maintain multiple effective relationships within a client’s team, maintain a comprehensive view of client status, manage escalations, resolve key issues, provide oversight of key initiatives and projects, mitigate escalation, document and share call reports, maintain the current CRM with all opportunities and call logs, collaborate with the Account Management, Operations and SS&C teams to provide a consolidated view of clients’ accounts. Business Development & Revenue Generation (50%) – Identify solutions and revenue opportunities, maintain and develop relationships with clients/prospects, participate in solution implementation, contribute to IFDS’ profitability, progress pre‑identified proposal opportunities, engage SMEs across the organization, proactively manage the client experience, develop action plans and responses, mobilize key functions within IFDS, update Salesforce with client activities and contacts, monitor progress of action plans, identify tactical gaps and opportunities, and collaborate with internal partners. Qualifications 10+ years within the Financial Services industry in a client‑facing or relationship management role. Superior verbal and written communication skills (English and Spanish) and high‑level interpersonal skills. Flexible to travel abroad approximately 30% of the time. In‑depth understanding of mutual funds and associated products/services. In‑depth understanding of IFDS products and capabilities. Related CSI or Financial Services designation is an asset. Solid technical knowledge of IFDS applications (including iFast, IFWP, etc). Understanding of investment concepts and the ability to communicate working knowledge of investment strategies and products. Highly disciplined and motivated to succeed and contribute to the organization’s success. Demonstrates proficiency in communicating complex business solutions with clients and internal stakeholders. Expertise on iFast based solutions and product knowledge. Understanding of business and revenue models applicable to financial services. Strong interpersonal and organizational skills, excellent decision‑making and multi‑tasking abilities. Team player with evidence‑based leadership and credibility building. Highly analytical with strong attention to detail and research skills. High competency with MS Suite (Excel, Visio, Word, PowerPoint). Ability to engage internal stakeholders across functional areas. Seniority Level Director Employment Type Full‑time Job Function Business Development and Sales Industries Banking, Financial Services, IT Services, and IT Consulting #J-18808-Ljbffr

  • Bilingual Director, Relationship Management

    1 week ago

    Toronto, Canada International Financial Data Services (IFDS) Full time

    Bilingual Director, Relationship Management – International Financial Data Services (IFDS) Employment Type Permanent Address 30 Adelaide Str, East Toronto, Ontario, M5C 3G9, Canada Job Overview The Bilingual Director, Business Development & Relationship Management is an integral role focused on relationship management and business development supporting...

  • Bilingual Director, Relationship Management

    1 week ago

    Toronto, Canada International Financial Data Services (IFDS) Full time

    A Financial Services Company in Toronto is seeking a Bilingual Director of Relationship Management. This role focuses on client oversight and business development, requiring over 10 years of experience in the financial services industry, along with strong communication skills in English and Spanish. The ideal candidate will manage strategic relationships and...

  • Bilingual Director, Relationship Management

    1 week ago

    Toronto, Canada International Financial Data Services (IFDS) Full time

    A Financial Services Company in Toronto is seeking a Bilingual Director of Relationship Management. This role focuses on client oversight and business development, requiring over 10 years of experience in the financial services industry, along with strong communication skills in English and Spanish. The ideal candidate will manage strategic relationships and...

  • Bilingual Director, Relationship Management

    1 week ago

    Toronto, Ontario, Canada International Financial Data Services (IFDS) Full time $100,000 - $120,000 per year

    **Bilingual Director, Relationship ManagementEmployment Type**: PermanentAddress30 Adelaide Str, EastToronto, Ontario, M5C 3G9CanadaImagine yourself at IFDSCome experience a community like no other at International Financial Data Services (IFDS). We offer work opportunities driven by a passion for creating market leading financial solutions, and a culture...

  • Bilingual (French/english) Fundraising Manager

    2 weeks ago

    Toronto, Canada Bilingual Squad Full time

    We are seeking a Bilingual (French/English) Development and Fundraising Manager for our client located in Toronto. Please call me at 437-427-8560 if interested This role reports to the Board of Directors and Head of School. **Responsibilities**: - The Development and Fundraising Manager assists the leadership team in the development and management of...

  • CA-Managing Director

    2 weeks ago

    toronto, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing Director, CanadaReports to: Founder & CEOLocation: TorontoLeon Cycle introduction:Leon Cycle started in Germany in 2014 and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce,...

  • CA-Managing Director

    1 week ago

    Toronto, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing Director, CanadaReports to: Founder & CEOLocation: TorontoLeon Cycle introduction:Leon Cycle started in Germany in 2014 and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce,...

  • CA-Managing Director

    1 week ago

    Toronto, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing Director, CanadaReports to: Founder & CEOLocation: TorontoLeon Cycle introduction:Leon Cycle started in Germany in 2014 and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce,...

  • CA-Managing Director

    1 week ago

    Toronto, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing Director, CanadaReports to: Founder & CEOLocation: TorontoLeon Cycle introduction:Leon Cycle started in Germany in 2014 and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels (e-commerce,...

  • CA-Managing Director

    1 week ago

    Toronto, Canada LEON CYCLEManaging Director Full time

    Position Title: Managing Director, Canada Reports to: Founder & CEO Location: Toronto Leon Cycle introduction: Leon Cycle started in Germany in 2014 and has steadily expanded its global presence since then; to Spain, USA, Australia, Italy, France and Canada. Our mission is to design, manufacture and sell e-bikes through various distribution channels...