Director, IT Infrastructure Montreal

3 months ago


Montreal, Canada Terrestar Solutions Inc. Full time

Terrestar represents a veritable constellation of talent... dedicated people who are eager to explore new horizons and take bold, new paths while charting the future of telecommunications.

To achieve that, we harness leading-edge technologies to enable seamless direct-to-mobile satellite communications and the Internet of Things.

Our mission: to connect everyone everywhere to their world.

If you think you might be a good fit, why not join our team

Reporting to the Chief Information Officer, the Director, IT Infrastructure is responsible for the architecture, implementation, operation, administration, and support of the organization's IT infrastructure, including both on-premises and cloud-based environments. This role focuses on delivering a highly responsive, reliable, and performance-driven infrastructure that includes servers, storage, virtual machines, databases, identity & access management (IAM) services, and networking components such as routers, firewalls, and VPNs.

A critical component of this position is ensuring the scalability, security, and automation of infrastructure deployment using DevOps techniques and tools. Additionally, the Director is responsible for ensuring timely patch management, eliminating vulnerabilities, and supporting infrastructure needs across various business units.

The main responsibilities are:

Infrastructure Architecture & Operations:

  • Design, implement, and maintain scalable, secure IT infrastructure (on-premises and cloud).
  • Integrate and manage servers, storage, networking, databases, and directory services.
  • Oversee VM and storage deployment, daily operations, and monitoring.
  • Ensure backups, disaster recovery, and optimize performance.

Network, Security & Compliance:

  • Design and maintain networking infrastructure (routers, switches, firewalls, VPNs).
  • Apply security patches, manage firewall rules, and implement security best practices (encryption, MFA).
  • Monitor for security threats, conduct vulnerability scans, and ensure compliance with standards.

DevOps & Automation:

  • Implement DevOps tools and Infrastructure as Code (IaC) practices.
  • Automate deployment, configuration, and scaling of infrastructure.
  • Integrate infrastructure with CI/CD pipelines and manage container environments.

Performance Monitoring & Capacity Planning:

  • Implement monitoring solutions for infrastructure performance.
  • Analyze trends, forecast needs, and mitigate performance bottlenecks.
  • Develop reporting and alerting systems.

Leadership & Team Management:

  • Lead and mentor infrastructure external engineers and administrators.
  • Set goals, performance metrics, and align strategy with company goals.
  • Manage vendor relationships for value and service.

SKILLS PROFILE AND MINIMUM QUALIFICATIONS

Education/Experience/Certifications:

  • Bachelor’s degree in IT, Computer Science, or related field; advanced degree or certifications preferred (e.g., AWS, Azure, Cisco, VMware, CCSP, etc.).
  • 10+ years in IT infrastructure management (server, storage, networking, cloud).
  • Experience with on-premises and cloud infrastructure (AWS, Azure, Google Cloud).
  • Expertise in virtualization (VMware, Hyper-V, KVM) and directory services (Active Directory, LDAP).
  • Experience with containerization (Docker, Kubernetes).

Other qualifications:

  • Bilingual (English and French).
  • Knowledge of monitoring tools (Nagios, Zabbix, SolarWinds).
  • Expertise in networking (routers, firewalls, switches, VPN) and enterprise network architecture.
  • Knowledge of ITIL processes (Incident, Problem, Change Management).
  • Knowledge of disaster recovery and business continuity.
  • Skilled in IT security best practices (patch management, vulnerability assessments, incident response).

Skills and Abilities Required:

  • Customer Focus.
  • Drive value and innovation.
  • Learning Mindset.
  • Business Acumen.
  • Team work & collaboration.
  • Ability to mitigate organizational & IT security risks.
  • Rigor and planning.

At Terrestar, we’re all about our people

In addition to enjoying fair, competitive, direct compensation, you'll have access to our incentive plan from the moment you're hired.

You’ll also enjoy:

  • an open working culture that offers flexibility in terms of when and where you work;
  • numerous paid holidays throughout the year;
  • varied health programs including yearly check-ups and virtual 24/7 support.

Above all, you’ll have the opportunity to learn, to grow, and to innovate in ways that will help shape the world of telecommunications.

At Terrestar, the future of telecom is close at hand.

Information collected will only be used in accordance with our Privacy Policy.

Want to contribute to the telecom industry of tomorrow? Apply today

Complete this form and attach your resume.

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