Advanced Support Engineer, Diamond
4 weeks ago
Join to apply for the Advanced Support Engineer, Diamond role at Check Point Software 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Why Join Us? As the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, creative, and innovative people. At Check Point, our employees are redefining the security landscape by meeting our customers’ real-time needs and providing our cutting‑edge technologies and services to an ever‑growing customer base. Check Point Software Technologies has been honored by Time Magazine as one of the World’s Best Companies for 2024. We've also earned a spot on the Forbes list of the World’s Best Places to Work for five consecutive years (2020‑2024) and are recognized as one of the World’s Top Female‑Friendly Companies. If you're passionate about making the world a safer place and want to be part of an award‑winning company culture, we invite you to join us. Key Responsibilities Provide customers with technical support through analytical skills, facilitate new installations, implementations, maintenance, education, and author documentation in support of the customers’ environment. Business and technical communication skills are important for interfacing with clients, both at the engineer and management level. Working in a close‑knit team environment, as well as organizational ability for multi‑tasking and flexibility. Occasional travel to customer sites in India and abroad. Take ownership of customer reported network issues and provides assistance in quick service restoration and problem resolution. Reproduces customer reported issues and works with internal teams to provide a resolution. Ensures management of customer expectations and resolution of technical issues in a timely manner. Provides necessary support to the Service Managers for high profile technical escalations. Develops and maintain troubleshooting skills on all Check Point products and technical knowledge in industry standard based technologies. Qualifications Remote opportunity 5-8 years of relevant experience working in a TAC environment. Past experience working as a Technical Account Manager (TAM)/Hi‑Touch Support/CFTS Engineer or similar Technical Role that handles account based support models is a Must. Prior experience working on enterprise grade firewalls. Solid exposure to TCP/IP/switching/routing protocols. Working knowledge of tools like TCP DUMP and Wireshark. Experience working in Cloud platforms a plus (GCP, AWS, Azure). Working knowledge of Linux commands/shell scripts. Working knowledge of DNS, DHCP, IPSEC. Good understanding of AAA, Digital Certificates, Active Directory. Experience with Core dump/kernel panic analysis. Ability to manage high value accounts and keep the internal/external stakeholders well informed. Ability to communicate with customers in a professional manner. Self‑Learner. Excellent Time management skills. This position is posted in multiple territories and your ability to work without sponsorship from an employer now or in the future in the country you reside is required. EOE M/F/Veterans/Disabled #J-18808-Ljbffr
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Advanced Support Engineer, Diamond
4 weeks ago
Ottawa, Canada Check Point Software Full timeJoin to apply for the Advanced Support Engineer, Diamond role at Check Point Software 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Why Join Us? As the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven,...
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Advanced Support Engineer, Diamond
4 weeks ago
Ottawa, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Check Point Software Full timeJoin to apply for the Advanced Support Engineer, Diamond role at Check Point Software 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Why Join Us? As the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven,...
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Advanced Support Engineer, Diamond
4 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Check Point Software Full timeJoin to apply for the Advanced Support Engineer, Diamond role at Check Point Software. As the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, creative, and innovative people. At Check Point, our employees are redefining the security landscape by meeting our...
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Ottawa, Canada Notforsalecampaign Full timeHow would you like to work with the happiest customers on earth? People in love are the happiest people on earth, and they’re also our everyday customers!Are you looking to add some sparkle to your career? If so, look no further!We are currently looking for our next dazzling gem to join our customer service team and the Spence family!Who we are…Founded...
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Ottawa, Canada Notforsalecampaign Full timeHow would you like to work with the happiest customers on earth? People in love are the happiest people on earth, and they’re also our everyday customers!Are you looking to add some sparkle to your career? If so, look no further!We are currently looking for our next dazzling gem to join our customer service team and the Spence family!Who we are…Founded...
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Ottawa, Canada Check Point Software Full timeA leading Cyber Security firm based in Ottawa is seeking an Advanced Support Engineer to provide top-notch technical support and manage customer relationships. Candidates should have 5-8 years of experience in a TAC environment, including expertise in enterprise firewalls and TCP/IP protocols. Join a recognized leader in technology that values innovation and...
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Advanced Packaging Engineer
1 week ago
Ottawa, Ontario, Canada AttoTude Full time $120,000 - $180,000 per yearCompany DescriptionAttoTude is revolutionizing data center technology with its advanced interconnect solutions, designed to overcome the limitations of current networking technologies.Role DescriptionThis is a full-time, on-site role located in Ottawa, ON, for an Advanced Packaging Engineer. The responsibilities include designing and developing advanced...
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Advanced Packaging Engineer
6 days ago
Ottawa, Canada RANOVUS Inc. Full timeSocial networking, machine learning, and big data analytics demand ever-increasing network connectivity. RANOVUS, with operations in Ottawa, Canada, Nuremberg, Germany, and San Jose, USA, is a solution provider for the next generation data center infrastructures. We aim to deliver advanced technology that minimizes environmental impact through lower power...
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Advanced Packaging Engineer
5 days ago
Ottawa, Canada RANOVUS Inc. Full timeSocial networking, machine learning, and big data analytics demand ever-increasing network connectivity. RANOVUS, with operations in Ottawa, Canada, Nuremberg, Germany, and San Jose, USA, is a solution provider for the next generation data center infrastructures. We aim to deliver advanced technology that minimizes environmental impact through lower power...
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Senior Advanced Cybersecurity Engineer
3 weeks ago
Ottawa, Canada AI Jobs Full timeJoin to apply for the Senior Advanced Cybersecurity Engineer role at AI Jobs 1 day ago Be among the first 25 applicants About the Role This position focuses on designing and maintaining cryptographic infrastructure that supports secure flight systems and engineering environments. You will work closely with cybersecurity experts, systems engineers, and tool...
