Customer Service Representative
2 weeks ago
Join to apply for the Customer Service Representative - Bilingual (French) role at ShipTime.About The RoleIn the role of Heroic Support Representative, you will own the user experience and be our shippers’ advocate within ShipTime. The Heroic Support Representative will assist and support customers end-to-end with their shipping needs from label creation through to delivery. Possessing an excellent service attitude with the ability to be empathetic, responsive, and resourceful is the key to success in this role. If you’re an active listener that always puts the customer first, you will fit right in ShipTime has trademarked the phrase Heroic Support™, making outstanding customer support a core focus.Job details: Full-Time, Remote Work: Hybrid (Two days in office per week). Salary: CAD 47,750 – 60,000 per year.About The Role further emphasizes a fast-growing team where customer support is central to the business.Key ResponsibilitiesEffectively manage incoming calls, chats, and tickets simultaneously.Understand customers’ needs to ensure excellent service standards.Resolve customer requests that you are accountable for with appropriate solutions.Interface with other parts of the organization, as needed.Respond to customers within target SLAs.Build sustainable relationships and trust with our customers.Have a high level of initiative and the ability to work independently within a team.Skills & QualificationsMust have a High School diploma (or equivalent).Computer proficiency (including knowledge of Windows-based applications).Able to work with multiple screens and systems concurrently.Call Center experience is an asset.Background in logistics is beneficial.Strong verbal and written communication skills in French and English.Strong analytical and problem-solving skills.Empathetic, responsive, and resourceful.BenefitsHealth Benefits (medical, dental, vision).GRSP Retirement Program.Stock Option Program.On-Site Parking.Ongoing training and learning opportunities.Personal and professional growth. Our company is small and growing quicklyWell-stocked snacks, tea/coffee bar.Job DetailsSeniority level: Entry levelEmployment type: Full-timeJob function: OtherIndustries: Software DevelopmentNote: This description preserves the core information from the original posting while removing non-essential boilerplate and ensuring proper HTML structure. #J-18808-Ljbffr
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Customer Service Representative
2 weeks ago
Oakville, Canada U-Haul Full time**Customer Service Representative** START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Technician, you will work as part of a supportive team to be the face of U-Haul’s...
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Customer service representative
2 weeks ago
Oakville, Canada Eric Gruscyk - Desjardins Insurance Agent Full timeCustomer Service representative - Desjardins Agent Team Member Location: Oakville, ON Type: Full Time Position Overview:A successful Desjardins Agent is seeking a qualified professional to join their winning team for the role of customer service representative - Desjardins Agent Team Member. We seek an energetic professional interested in helping our...
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Customer Service Representative
3 days ago
Oakville, Canada Eric Gruscyk - Desjardins Insurance Agent Full time**Customer Service representative - Desjardins Agent Team Member**: Location: Oakville, ON Type: Full Time **Position Overview**: A successful Desjardins Agent is seeking a qualified professional to join their winning team for the role of customer service representative - Desjardins Agent Team Member. We seek an energetic professional interested in helping...
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Customer Service Representative
6 days ago
Oakville, Canada Sika Corporation Full timeSika Canada is a wholly owned subsidiary of the Sika Group. The company develops and manufactures special construction products for the building and civil engineering sectors, which include concrete repair, protection and structural reinforcement, sealing and bonding, waterproofing, concrete admixtures and additives (ready-mixed concrete, precast concrete,...
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Customer Service Representative
6 days ago
Oakville, Canada Jobma Full time**Title: Customer Service Representative (CSR)** **Location: Oakville, ON** **Duration: 6+ Months** **Pay Rate: $24/hr on T4 with holidays and vacation benefits.** **Job Summary**: Interacts with a company’s customers to provide them with information to address inquiries regarding products and services **Primary Responsibilities**: - Deal with and...
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Customer Service Representative
5 days ago
Oakville, Canada in-lite Design Full timeWe are looking for a dynamic self motivated customer service specialist to join our established and growing company. As the Customer Service Representative for our premium outdoor lighting organization, you will be passionate about ensuring an unparalleled customer experience in the world of mid to high-end outdoor lighting. This role demands a professional...
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Customer Service Representative
2 weeks ago
Oakville, Canada U-Haul Full timeLocation:1296 S Service Rd, Oakville, Ontario L6L5T7 CanadaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and...
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Customer Service Representative
2 weeks ago
Oakville, Ontario, Canada U-Haul Full timeLocation:1296 S Service Rd, Oakville, Ontario L6L5T7 CanadaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and...
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Customer Service Representative
1 week ago
Oakville, Canada Essity Full time**Customer Service Representative** Essity is currently searching for a **Customer Service Representative**. **About the Role** This individual is responsible for providing timely and effective administrative support to customers, sales team, unit, or department follow established procedures and guidelines. We're looking for people who embody our values,...
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Customer Service Representative
1 week ago
Oakville, Canada Pharmex Direct Full timeDuties We are looking for someone to join our team who has a flexible schedule that can work between anywhere from 9am-7pm Monday-Friday. As a Customer Service Representative, you will be responsible for providing exceptional service to our patients as part of a specialty program team. Your duties will include: - Maintaining a positive, empathetic, and...
